Home >> Support Board

Support Board

Date/Time: Wed, 15 Jan 2025 21:11:11 +0000

How to Post a Message for Support

version 1598 - Numbers Bars problem

View Count: 1389

[2017-08-19 12:03:11] #1 [Go To First Post]
User590848 - Posts: 13
Hi, when I use Numbers Bars Text: Bid Vol x Ask Vol and Bid / Ask Bold Threshold numbers are bold, but visible smaller. I did update from 1590. Do I miss something or it is bug? Thank you

[2017-08-19 22:38:24] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart or Trade DOM which shows this, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-19 22:38:48

[2017-08-20 08:41:35] #3 [Go To First Post]
User590848 - Posts: 13
here is the picture: http://www.sierrachart.com/image.php?Image=1503218216142.png all what is >=30 Edit: I tested v.1595 and there is it ok Date Time Of Last Edit: 2017-08-20 09:07:27

[2017-08-20 14:15:17] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK we will work on this. Normally the bold font has to be reduced in size because it comes out greater in height than without bolding. There were some changes made so we need to figure why this is happening Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-03 05:53:00] #5 [Go To First Post]
User155652 - Posts: 5
Dear Sierra Chart support, I am experiencing the same with the version 1605. Plus, there is an issue with Last Trade Price as well. I got set Numbers Bars -> Bold Last Trade Price (In:80) = Yes and the currently traded price is hardly visible in numbers bars as bold does not make any difference compared to the other numbers. Hope, next update will fix this. THX

[2017-09-03 19:24:11] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I am experiencing the same with the version 1605. Plus, there is an issue with Last Trade Price as well. I got set Numbers Bars -> Bold Last Trade Price (In:80) = Yes and the currently traded price is hardly visible in numbers bars as bold does not make any difference compared to the other numbers. We would not expect this. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-03 19:24:40

[2017-09-04 15:11:44] #7 [Go To First Post]
User155652 - Posts: 5
OK, uploading a screenshot from my instance of SC running in Windows 10. http://www.sierrachart.com/image.php?Image=1504537869657.png


SettingNumbersBars.png / V - Attached On 2017-09-04 15:07:52 UTC - Size: 85.54 KB - 311 views Attachment Deleted.

[2017-09-04 15:18:14] #8 [Go To First Post]
User155652 - Posts: 5
P.S. Some of my Numbers Bars settings: Bold Last Trade Price (In: 80) = Yes Bid / Ask Bold Threshold (0-disables) (In: 81) = 30 Font Size = 10 and as you can see in the attached screenshot, the text is the same size everywhere. + I am using Fonts and sizes in Graphics Settings - Global as were installed by SC out-of-box. No change in this place.

[2017-09-05 16:54:46] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have done all we can with this and this will be out in the next release. The only additional thing we would say is make sure the Chart Text font is not already set to Bold, so that bolding by the Numbers Bar study will be apparent. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-05 16:56:05

[2017-09-07 07:14:33] #10 [Go To First Post]
User155652 - Posts: 5
Hi, thanks for your update. And regarding the Chart Text I have checked that and it is set to Regular. So, this should not be the case.

[2017-09-07 09:06:26] #11 [Go To First Post]
User590848 - Posts: 13
Hi, I have same issue. Problem is only with options: Numbers Bars Text: Bid Vol x Ask Vol and Ask Vol Bid Vol Difference Diagonal. For another it is ok. So image attached at post #7 should be 14\|16 \| 14\|16 bold. In this case-option: Bold Last Trade Price: Yes/No has no effect.

[2017-09-07 16:43:04] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In response to post 11, follow the instructions here to update Sierra Chart to the latest prerelease: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-07 16:43:34

[2017-09-07 17:14:18] #13 [Go To First Post]
User590848 - Posts: 13
I did, but same.. here is comparison: Attached image price 5952.75 - 25\|35 0\|6 ..when I use volume or others instead of Bid Vol x Ask Vol all is working right


sierraNB.jpg / V - Attached On 2017-09-07 17:12:27 UTC - Size: 199.83 KB - 326 views

[2017-09-07 20:35:05] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK we understand now. We will resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-09 03:43:09] #15 [Go To First Post]
User155652 - Posts: 5
Dear support, I have downloaded pre-release v. 1607 and Bolding with Numbers Bars works fine there. http://www.sierrachart.com/image.php?Image=1504928297584.png Thanks for your help.

To post a message in this thread, you need to log in with your Sierra Chart account: