Support Board
Date/Time: Wed, 15 Jan 2025 12:48:07 +0000
bitmex log in problem
View Count: 3585
| [2017-08-15 04:31:36] |
| User704792 - Posts: 8 |
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i tried connect to bitmex data feed come back as not connect both testnet and active?
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| [2017-08-15 05:29:18] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-15 10:25:07] |
| User704792 - Posts: 8 |
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Reading Internal Order ID file. | 2017-08-15 10:16:35 Reading Trade Orders file. | 2017-08-15 10:16:35 Reading Trade Positions file. | 2017-08-15 10:16:35 Listening on UDP port 22903. | 2017-08-15 10:16:35 Software version: 1598 | 2017-08-15 10:16:35 Usage end date: 2017-08-30 | 2017-08-15 10:16:35 Enabled for: Advanced Features. | 2017-08-15 10:16:35 Enabled for: Advanced Features 2. | 2017-08-15 10:16:35 Enabled for: Sierra Chart Historical Data Service. | 2017-08-15 10:16:35 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-08-15 10:16:35 Current selected Data/Trading service: BitMEX | 2017-08-15 10:16:35 Chart Update Interval: 500 | 2017-08-15 10:16:35 Time Zone: +00:00:00 (UTC+00) | 2017-08-15 10:16:35 2017-08-15 17:22:54 Local computer time | 2017-08-15 10:16:35 2017-08-15 10:22:54 Local computer time in UTC | 2017-08-15 10:16:35 2017-08-15 10:22:54 Local computer time in SC Time Zone | 2017-08-15 10:16:35 2017-08-15 10:22:53 Server time in UTC | 2017-08-15 10:16:35 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-08-15 10:16:35 Program path: C:\SierraChart\ | 2017-08-15 10:16:35 Data Files path: C:\SierraChart\Data\ | 2017-08-15 10:16:35 OS Version Number: 10.0 | 2017-08-15 10:16:35 Locale Setting: C | 2017-08-15 10:16:35 Checking for new symbol settings for service code BitMEX | 2017-08-15 10:16:35 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-08-15 10:16:35 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-08-15 10:16:35 Symbol settings are up-to-date for BitMEX | 2017-08-15 10:22:55 BitMEX | Connecting to the server ds3.sierracharts.com. Port 5569 | 2017-08-15 10:22:59 DTC Client (6) | Creating socket. Using TLS 1.2. | 2017-08-15 10:22:59 DTC Client (6) | Connecting to IP: 65.182.172.42. | 2017-08-15 10:22:59 BitMEX | Connected to server. | 2017-08-15 10:22:59 BitMEX | Starting socket receive thread. | 2017-08-15 10:22:59 BitMEX | Sending Encoding Request to server | 2017-08-15 10:22:59 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-08-15 10:23:00 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event | 2017-08-15 10:23:00 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-08-15 10:23:00 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-08-15 10:23:00 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-08-15 10:23:00 BitMEX | Setting DTC encoding to Binary VLS | 2017-08-15 10:23:00 BitMEX | Sending logon request message. | 2017-08-15 10:23:00 BitMEX | Received logon response. | 2017-08-15 10:23:00 BitMEX | Server Name: SC DTC Server. | 2017-08-15 10:23:00 BitMEX | Server protocol version: 7. Client protocol version: 7 | 2017-08-15 10:23:00 BitMEX | Connection error: Username or Password is incorrect. | 2017-08-15 10:23:00 DTC Client (6) | Initiating close of socket by core. | 2017-08-15 10:23:00 BitMEX | Disconnected. | 2017-08-15 10:23:00 DTC Client (6) | Shutdown started. Waiting for graceful close. | 2017-08-15 10:23:00 DTC Client (6) | Socket gracefully closed by remote side. | 2017-08-15 10:23:00 DTC Client (6) | Closed. | 2017-08-15 10:23:00 The above has been sent to support. | 2017-08-15 10:23:49 * HTTP connection to www.sierrachart.com:80 (7) | Creating socket. | 2017-08-15 10:23:49 HTTP connection to www.sierrachart.com:80 (7) | Connecting to IP: 204.15.192.108. | 2017-08-15 10:23:49 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2017-08-15 10:23:50 HTTP connection to www.sierrachart.com:80 (7) | Socket gracefully closed by remote side. | 2017-08-15 10:23:54 HTTP connection to www.sierrachart.com:80 (7) | Received socket Close event | 2017-08-15 10:23:54 HTTP connection to www.sierrachart.com:80 (7) | Initiating close of socket by core. | 2017-08-15 10:23:54 HTTP connection to www.sierrachart.com:80 (7) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-08-15 10:23:54 HTTP connection to www.sierrachart.com:80 (7) | Closed. | 2017-08-15 10:23:54 BitMEX | Connecting to the server ds3.sierracharts.com. Port 5569 | 2017-08-15 10:24:43 DTC Client (8) | Creating socket. Using TLS 1.2. | 2017-08-15 10:24:43 DTC Client (8) | Connecting to IP: 65.182.172.42. | 2017-08-15 10:24:43 BitMEX | Connected to server. | 2017-08-15 10:24:43 BitMEX | Starting socket receive thread. | 2017-08-15 10:24:43 BitMEX | Sending Encoding Request to server | 2017-08-15 10:24:43 BitMEX | Setting DTC encoding to Binary VLS | 2017-08-15 10:24:44 BitMEX | Sending logon request message. | 2017-08-15 10:24:44 BitMEX | Received logon response. | 2017-08-15 10:24:44 BitMEX | Server Name: SC DTC Server. | 2017-08-15 10:24:44 BitMEX | Server protocol version: 7. Client protocol version: 7 | 2017-08-15 10:24:44 BitMEX | Connection error: Username or Password is incorrect. | 2017-08-15 10:24:44 DTC Client (8) | Initiating close of socket by core. | 2017-08-15 10:24:44 BitMEX | Disconnected. | 2017-08-15 10:24:44 DTC Client (8) | Shutdown started. Waiting for graceful close. | 2017-08-15 10:24:44 DTC Client (8) | Socket gracefully closed by remote side. | 2017-08-15 10:24:44 DTC Client (8) | Closed. | 2017-08-15 10:24:44 |
| [2017-08-15 14:05:22] |
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Did you just want to look at BitMEX data?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-15 14:21:36] |
| User704792 - Posts: 8 |
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yes, i can get poloniex,bitstamp, everything else no bitmex. i want bitmex to trade. thank you
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| [2017-08-15 17:50:46] |
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You need to follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-16 02:01:43] |
| User877521 - Posts: 1 |
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no go not working bitmex log on needs a email sierra does notwork with email log in???
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| [2017-08-16 02:19:34] |
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We are not really understanding this. The way that BitMEX is supported is documented here: https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions Are you having a problem at step 1? Do you not have a BitMEX account? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-16 02:55:57] |
| User704792 - Posts: 8 |
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yes have bitmex account. created new sierra chart account to match bitmex account not possible your system does not take email as log in only name bitmex uses email for log on
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| [2017-08-16 03:00:02] |
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You do not need to create any new Sierra Chart account and it does not have to match your BitMEX account in any way.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-16 03:03:52] |
| User704792 - Posts: 8 |
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ok so that was how i was configured in the beginning and no access.
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| [2017-08-16 03:22:33] |
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Go to this page and follow the directions: https://www.bitmex.com/app/dtcIntegration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-16 03:36:20] |
| User704792 - Posts: 8 |
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not working--- different log in johnjbx for sierra chart, different computer, different network--- same bitmex account. i get all of your other free bitcoin data. no bitmex data same log on problem as before that i sent you up top any ideas???
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| [2017-08-16 03:38:07] |
| User704792 - Posts: 8 |
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went to that log in still does not work with bitmex DTC intergration
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| [2017-08-16 03:42:49] |
| User704792 - Posts: 8 |
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that dtc intergration link is bad does not show bottom part , i am on now thank you
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| [2017-08-16 21:34:14] |
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If you just want access to BitMEX market data, it is now supported to access this market data as explained here: https://www.sierrachart.com/index.php?page=doc/Bitcoin.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-16 21:34:54
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