Support Board
Date/Time: Wed, 15 Jan 2025 12:43:11 +0000
data CME not working.
View Count: 1284
| [2017-08-14 12:04:31] |
| User750322 - Posts: 4 |
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I am new user in sierra. I havent been abel to get my CME data wotking. I resart the softwear but the data its not coming. i bought the CME data friday but still not working. thank you |
| [2017-08-14 12:25:33] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-14 12:27:29] |
| User750322 - Posts: 4 |
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stage 5 is my brooker
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| [2017-08-14 12:34:59] |
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OK through Stage 5, through what trading platform do you currently submit orders?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-14 13:17:25] |
| User750322 - Posts: 4 |
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sierra charts.
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| [2017-08-14 13:27:19] |
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OK, do you know if your Stage 5 account is set up on CQG or Gain Capital? You are also running an older version of Sierra Chart. Update following these instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-14 13:27:37
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| [2017-08-15 10:08:53] |
| User750322 - Posts: 4 |
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it hasent been setup fully in stage 5, it pure sierra chart for the moment, and i have already pay my cme data, but its not coming into my charts
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| [2017-08-15 13:42:31] |
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The reason you are not receiving the real-time data is because of what is explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME We will go ahead and allow the CME data for this month, but to access the data next month, you must follow through the instructions here and connect Sierra Chart to your trading account: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices So next month, we cannot help you in regards to this, if you do not yet have your funded account set up with Stage 5. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-15 13:42:51
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