Support Board
Date/Time: Wed, 15 Jan 2025 12:58:29 +0000
my sierra cannot connect
View Count: 635
| [2017-08-14 07:28:06] |
| User30743 - Posts: 365 |
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hi, since yesterday, when i tried to buy licence for one more laptop, my sierra cannot connect to any of the pc. Can you please check what is wrong? i needed it to work at three pcs and now it doesnt work on any of them.. why is it so and what should i do? i have a paid licence for a year.. + yesterday i bought one additional system im sending the screens where u can see i have it paid till 2018 + additional 1 system for one month Date Time Of Last Edit: 2017-08-14 07:39:04
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 cant connect.JPG / V - Attached On 2017-08-14 07:27:09 UTC - Size: 177.04 KB - 243 views why it doesnt work.JPG / V - Attached On 2017-08-14 07:38:18 UTC - Size: 139.78 KB - 233 views Attachment Deleted. |
| [2017-08-14 09:29:33] |
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The log shows you are getting a "Permission Denied" error. Refer to this section for help: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-14 09:29:54
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| [2017-08-14 09:55:13] |
| User30743 - Posts: 365 |
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ok, suddenly it satrted to work fine - i did not do anything with it and it works ok. did u do anything with it? |
| [2017-08-14 10:05:14] |
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No of course not. We have no ability to control this whatsoever.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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