Support Board
Date/Time: Wed, 15 Jan 2025 12:52:14 +0000
Ray - Account Expired
View Count: 880
| [2017-08-11 03:09:38] |
| User806639 - Posts: 32 |
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I have paid for usage credit and have the receipts to prove it why am I not able to use the charts that I have paid for.
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| [2017-08-11 03:33:17] |
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Ray, your account needed to have the Service Package activated for renewal. It did not. We have now done this. Your account is all set. We apologize for any confusion. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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