Support Board
Date/Time: Wed, 15 Jan 2025 13:03:29 +0000
hello
View Count: 1130
| [2017-08-08 11:57:17] |
| User798034 - Posts: 41 |
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I am connected to data feed but downloading data failed. I have only black windows of each symbol Can you doube check>? |
| [2017-08-08 13:55:32] |
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The first thing we want you to do is to update Sierra Chart following these instructions here: Software Download: Fast Update If there still is a problem we need to see a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-08 13:56:26
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| [2017-08-10 18:42:44] |
| User798034 - Posts: 41 |
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1. I followed first link. 2nd here: http://www.sierrachart.com/image.php?Image=1502390481436.png http://www.sierrachart.com/image.php?Image=1502390552579.png log is here: Reading Internal Order ID file. | 2017-08-10 11:54:44 Reading Trade Orders file. | 2017-08-10 11:54:44 Reading Trade Positions file. | 2017-08-10 11:54:44 Listening on UDP port 22903. | 2017-08-10 11:54:44 Software version: 1594 | 2017-08-10 11:54:44 Usage end date: 2017-08-13 | 2017-08-10 11:54:44 Enabled for: Advanced Features. | 2017-08-10 11:54:44 Enabled for: Advanced Features 2. | 2017-08-10 11:54:44 Enabled for: Sierra Chart Historical Data Service. | 2017-08-10 11:54:44 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-08-10 11:54:44 Current selected Data/Trading service: SC Data - All Services | 2017-08-10 11:54:44 Chart Update Interval: 500 | 2017-08-10 11:54:44 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-08-10 11:54:44 2017-08-10 18:54:48 Local computer time | 2017-08-10 11:54:44 2017-08-10 16:54:48 Local computer time in UTC | 2017-08-10 11:54:44 2017-08-10 11:54:48 Local computer time in SC Time Zone | 2017-08-10 11:54:44 2017-08-10 16:54:49 Server time in UTC | 2017-08-10 11:54:44 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-08-10 11:54:44 Program path: C:\SierraChart\ | 2017-08-10 11:54:44 Data Files path: C:\SierraChart\Data\ | 2017-08-10 11:54:44 OS Version Number: 6.1 | 2017-08-10 11:54:44 Locale Setting: C | 2017-08-10 11:54:44 Checking for new symbol settings for service code scdataallservices | 2017-08-10 11:54:44 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-08-10 11:54:44 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-08-10 11:54:44 Requesting symbol settings for service code scdataallservices. Overwrite = on. | 2017-08-10 11:54:52 SC Data - All Services | Connected to data server. | 2017-08-10 11:54:53 Symbol settings received. | 2017-08-10 11:54:55 Processed 5498 symbol settings. | 2017-08-10 11:54:55 It is recommended to reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed' | 2017-08-10 11:54:55 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-08-10 11:55:00 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-08-10 11:55:00 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-08-10 11:55:00 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-08-10 11:55:00 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-08-10 11:55:00 Notice: Detected that the system has resumed from a low-power state. | 2017-08-10 13:34:23 Re-connecting to the Data/Trading service. | 2017-08-10 13:34:23 SC Data - All Services | Disconnected. | 2017-08-10 13:34:23 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-08-10 13:34:23 SC Data - All Services | Connected to data server. | 2017-08-10 13:34:27 NQU7 [CBV] 2 Min #2 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #1 | Reloading chart. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #3 | Reloading chart. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #3 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 EMDU6 [CBV] 30 Min #4 | Reloading chart. | 2017-08-10 13:36:27 EMDU6 [CBV] 30 Min #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 EMDU6 [CBV] 30 Min #4 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #5 | Reloading chart. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #5 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #5 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 TICK-NYSE 2 Min #6 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #7 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #7 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #7 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #8 | Reloading chart. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #8 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #8 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 1.00 Range #9 | Reloading chart. | 2017-08-10 13:36:27 YMU7 4 Range #10 | Reloading chart. | 2017-08-10 13:36:27 ESU7 0.50 Range #11 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #13 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #13 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #13 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 ESU7 [CBV] 30 Min #14 | Reloading chart. | 2017-08-10 13:36:27 ESU7 [CBV] 30 Min #14 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 ESU7 [CBV] 30 Min #14 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 YMU7 [CBV] 30 Min #15 | Reloading chart. | 2017-08-10 13:36:27 YMU7 [CBV] 30 Min #15 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 YMU7 [CBV] 30 Min #15 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 TICK-NYSE 2 Min #16 | Reloading chart. | 2017-08-10 13:36:27 NQZ16 [CBV] 2 Min #17 | Reloading chart. | 2017-08-10 13:36:27 NQZ16 [CBV] 2 Min #17 | Performing historical Daily data download for symbol NQZ16 starting at last date in file. | 2017-08-10 13:36:27 NQZ16 [CBV] 2 Min #17 | Waiting for historical downloads to complete with the IDs: 1, | 2017-08-10 13:36:27 FDAXU7 [CBV] 30 Min #18 | Reloading chart. | 2017-08-10 13:36:27 FDAXU7 [CBV] 30 Min #18 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 FDAXU7 [CBV] 30 Min #18 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 FDAXU7 [CBV] 2 Min #20 | Reloading chart. | 2017-08-10 13:36:27 FDAXU7 [CBV] 2 Min #20 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 FDAXU7 [CBV] 2 Min #20 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 TICK-NYSE 5 Sec #21 | Reloading chart. | 2017-08-10 13:36:27 NQZ16 2 Min #23 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #24 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #24 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #24 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 @NQM16 1 Min #25 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #26 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #26 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #26 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #22 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #22 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #22 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #27 | Reloading chart. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #27 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #27 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #28 | Reloading chart. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #28 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #28 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 1 Sec #29 | Reloading chart. | 2017-08-10 13:36:27 NQU7 1 Sec #30 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #31 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #31 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #31 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 @NQM16 [CBV] 1 Sec #32 | Reloading chart. | 2017-08-10 13:36:27 @NQM16 [CBV] 1 Sec #32 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 @NQM16 [CBV] 1 Sec #32 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #33 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #33 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #33 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #12 | Reloading chart. | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #12 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #12 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #19 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #19 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #19 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #34 | Reloading chart. | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #34 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #34 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #35 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #35 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #35 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #36 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #36 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #36 | There are no continuous futures contract symbols. Loading data normally. | 2017-08-10 13:36:27 NQU7 10 Trades #37 | Reloading chart. | 2017-08-10 13:36:27 NQU7 1 Trades #38 | Reloading chart. | 2017-08-10 13:36:27 NQU7 1 Min #39 | Reloading chart. | 2017-08-10 13:36:27 NQU7 1 Min #40 | Reloading chart. | 2017-08-10 13:36:27 NQU7 10 Trades #41 | Reloading chart. | 2017-08-10 13:36:27 Notice: The study 'Wem´s Market Orders' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2017-08-10 13:36:27 NQU7-BID_ASK_TRADE_SYNC/NQU7 10 Trades #42 | Reloading chart. | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU7.scid | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:27 EMDU6 [CBV] 30 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EMDU6.scid | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:27 NQU7 1.00 Range #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 YMU7 4 Range #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:27 ESU7 0.50 Range #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #13 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 ESU7 [CBV] 30 Min #14 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU7.scid | 2017-08-10 13:36:27 YMU7 [CBV] 30 Min #15 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:27 HD Request # 2 | Downloading Historical Daily chart data for NQZ16. Starting date: 2016-12-15. Service: scdataallservices | 2017-08-10 13:36:27 Historical data download counter reset. | 2017-08-10 13:36:27 HD Request # 2 | Requesting historical Daily data for NQZ16 starting at 2016-12-14 | 2017-08-10 13:36:27 FDAXU7 [CBV] 30 Min #18 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FDAXU7.scid | 2017-08-10 13:36:27 FDAXU7 [CBV] 2 Min #20 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FDAXU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #24 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 @NQM16 1 Min #25 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@NQM16.scid | 2017-08-10 13:36:27 NQU7 [CBV] 30 Min #26 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 YMU7 [CBV] 2 Min #27 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 2 Min #22 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 ESU7 [CBV] 2 Min #28 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU7.scid | 2017-08-10 13:36:27 NQU7 1 Sec #29 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 1 Sec #30 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #31 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 @NQM16 [CBV] 1 Sec #32 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@NQM16.scid | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #33 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #12 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 1 Sec #19 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 YMU7 [CBV] 1 Sec #34 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #35 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 [CBV] 1 Trades #36 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 10 Trades #37 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 1 Trades #38 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 1 Min #39 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 1 Min #40 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7 10 Trades #41 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:27 NQU7-BID_ASK_TRADE_SYNC/NQU7 10 Trades #42 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU7-BID_ASK_TRADE_SYNC.scid | 2017-08-10 13:36:27 SC Data - All Services | Starting real-time market data updates for: NQU7. ID: 2 | 2017-08-10 13:36:30 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NQU7 | 2017-08-10 13:36:30 SC Data - All Services | Requesting security definition data for: NQU7. ID: 2 | 2017-08-10 13:36:30 Intraday data recording state for symbol NQU7 is set to download 'Pending'. | 2017-08-10 13:36:30 SC Data - All Services | Starting real-time market data updates for: ESU7. ID: 3 | 2017-08-10 13:36:30 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESU7 | 2017-08-10 13:36:30 SC Data - All Services | Requesting security definition data for: ESU7. ID: 3 | 2017-08-10 13:36:30 Intraday data recording state for symbol ESU7 is set to download 'Pending'. | 2017-08-10 13:36:30 SC Data - All Services | Starting real-time market data updates for: YMU7. ID: 4 | 2017-08-10 13:36:30 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: YMU7 | 2017-08-10 13:36:30 SC Data - All Services | Requesting security definition data for: YMU7. ID: 4 | 2017-08-10 13:36:30 Intraday data recording state for symbol YMU7 is set to download 'Pending'. | 2017-08-10 13:36:30 SC Data - All Services | Starting real-time market data updates for: EMDU6. ID: 5 | 2017-08-10 13:36:30 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: EMDU6 | 2017-08-10 13:36:30 SC Data - All Services | Requesting security definition data for: EMDU6. ID: 5 | 2017-08-10 13:36:30 Intraday data recording state for symbol EMDU6 is set to download 'Pending'. | 2017-08-10 13:36:30 HTTP connection to ds01.ddfplus.com:80 (17) | Creating socket. | 2017-08-10 13:36:30 HTTP connection to ds01.ddfplus.com:80 (17) | Connecting to IP: 8.18.161.123. | 2017-08-10 13:36:30 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 6 | 2017-08-10 13:36:30 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-08-10 13:36:30 SC DTC Data | Requesting security definition data for: TICK-NYSE. ID: 6 | 2017-08-10 13:36:30 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2017-08-10 13:36:30 Delaying start of download for TICK-NYSE | 2017-08-10 13:36:30 SC Data - All Services | Starting real-time market data updates for: FDAXU7. ID: 7 | 2017-08-10 13:36:30 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: FDAXU7 | 2017-08-10 13:36:30 SC Data - All Services | Requesting security definition data for: FDAXU7. ID: 7 | 2017-08-10 13:36:30 Intraday data recording state for symbol FDAXU7 is set to download 'Pending'. | 2017-08-10 13:36:30 SC Data - All Services | Starting real-time market data updates for: NQZ16. ID: 1 | 2017-08-10 13:36:30 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NQZ16 | 2017-08-10 13:36:30 SC Data - All Services | Requesting security definition data for: NQZ16. ID: 1 | 2017-08-10 13:36:30 Intraday data recording state for symbol NQZ16 is set to download 'Pending'. | 2017-08-10 13:36:30 SC Data - All Services | Starting real-time market data updates for: @NQM16. ID: 8 | 2017-08-10 13:36:30 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: @NQM16 | 2017-08-10 13:36:30 SC Data - All Services | Requesting security definition data for: @NQM16. ID: 8 | 2017-08-10 13:36:30 Intraday data recording state for symbol @NQM16 is set to download 'Pending'. | 2017-08-10 13:36:30 Requesting market depth updates for: NQU7 if supported. | 2017-08-10 13:36:30 DTC Client (18) | Creating socket. | 2017-08-10 13:36:30 DTC Client (18) | Connecting to IP: 192.81.56.146. | 2017-08-10 13:36:30 Starting updates for: NQU7-BID_ASK_TRADE_SYNC | 2017-08-10 13:36:30 Intraday data recording state for symbol NQU7-BID_ASK_TRADE_SYNC is set to download 'Pending'. | 2017-08-10 13:36:30 SC DTC Data | Connected to server. | 2017-08-10 13:36:30 SC DTC Data | Starting socket receive thread. | 2017-08-10 13:36:30 SC DTC Data | Sending Encoding Request to server | 2017-08-10 13:36:30 HD Request # 2 | Receiving historical Daily data for NQZ16 starting at 2016-12-15 | 2017-08-10 13:36:30 HD Request # 2 | Writing historical Daily data to the file NQZ16.dly | 2017-08-10 13:36:30 HD Request # 2 | Received 3 records from 2016-12-15 00:00:00 to 2016-12-16 00:00:00 (2.0 days) and wrote 2 records for NQZ16 | 2017-08-10 13:36:30 HD Request # 2 | Daily download COMPLETE for NQZ16. Completion time: 1s. Unique request ID: 1 | 2017-08-10 13:36:30 Removed historical data download ID 1 | 2017-08-10 13:36:30 Delaying start of download for NQU7 | 2017-08-10 13:36:30 SC DTC Data | Setting DTC encoding to Binary VLS | 2017-08-10 13:36:30 SC DTC Data | Sending logon request message. | 2017-08-10 13:36:30 SC DTC Data | Received logon response. | 2017-08-10 13:36:30 SC DTC Data | Server Name: SC Realtime Server. | 2017-08-10 13:36:30 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-08-10 13:36:30 SC DTC Data | Successfully connected. | 2017-08-10 13:36:30 SC DTC Data | Trading is not supported. | 2017-08-10 13:36:30 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2017-08-10 13:36:30 SC DTC Data | Received security definition for symbol TICK-NYSE | 2017-08-10 13:36:30 NQZ16 [CBV] 2 Min #17 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-08-10 13:36:30 NQZ16 [CBV] 2 Min #17 | Reloading chart. | 2017-08-10 13:36:30 Delaying start of download for TICK-NYSE | 2017-08-10 13:36:31 NQZ16 [CBV] 2 Min #17 | Reloading chart. | 2017-08-10 13:36:31 HD Request # 3 | Downloading Intraday chart data for NQU7 to the file NQU7.scid. Service: scdataallservices | 2017-08-10 13:36:35 HD Request # 3 | Download start date-time: 2017-02-05 12:36:34.000 | 2017-08-10 13:36:35 HD Request # 3 | Error downloading historical Intraday data for NQU7. The futures symbol format is invalid. The year must be 2 digits. | 2017-08-10 13:36:35 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQU7 | 2017-08-10 13:36:35 HD Request # 3 | Intraday download COMPLETE for NQU7. Completion time: 0s. Unique request ID: 2 | 2017-08-10 13:36:35 Removed historical data download ID 2 | 2017-08-10 13:36:35 Real-time Intraday chart data file updates started for NQU7 | 2017-08-10 13:36:35 Opened cached Intraday file: C:\SierraChart\Data\NQU7.scid | 2017-08-10 13:36:35 Intraday chart data file opened for NQU7 | 2017-08-10 13:36:35 HD Request # 4 | Downloading Intraday chart data for ESU7 to the file ESU7.scid. Service: scdataallservices | 2017-08-10 13:36:35 HD Request # 4 | Download start date-time: 2017-02-05 12:36:34.000 | 2017-08-10 13:36:35 HD Request # 4 | Error downloading historical Intraday data for ESU7. The futures symbol format is invalid. The year must be 2 digits. | 2017-08-10 13:36:35 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU7 | 2017-08-10 13:36:35 HD Request # 4 | Intraday download COMPLETE for ESU7. Completion time: 0s. Unique request ID: 3 | 2017-08-10 13:36:35 Removed historical data download ID 3 | 2017-08-10 13:36:35 Real-time Intraday chart data file updates started for ESU7 | 2017-08-10 13:36:35 Opened cached Intraday file: C:\SierraChart\Data\ESU7.scid | 2017-08-10 13:36:35 Intraday chart data file opened for ESU7 | 2017-08-10 13:36:35 HD Request # 5 | Downloading Intraday chart data for YMU7 to the file YMU7.scid. Service: scdataallservices | 2017-08-10 13:36:35 HD Request # 5 | Download start date-time: 2017-02-05 12:36:34.000 | 2017-08-10 13:36:35 HD Request # 5 | Error downloading historical Intraday data for YMU7. The futures symbol format is invalid. The year must be 2 digits. | 2017-08-10 13:36:35 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YMU7 | 2017-08-10 13:36:35 HD Request # 5 | Intraday download COMPLETE for YMU7. Completion time: 1s. Unique request ID: 4 | 2017-08-10 13:36:35 Removed historical data download ID 4 | 2017-08-10 13:36:35 Real-time Intraday chart data file updates started for YMU7 | 2017-08-10 13:36:35 Opened cached Intraday file: C:\SierraChart\Data\YMU7.scid | 2017-08-10 13:36:35 Intraday chart data file opened for YMU7 | 2017-08-10 13:36:35 HD Request # 6 | Downloading Intraday chart data for EMDU6 to the file EMDU6.scid. Service: scdataallservices | 2017-08-10 13:36:35 HD Request # 6 | Download start date-time: 2017-02-05 12:36:35.000 | 2017-08-10 13:36:35 HD Request # 6 | Error downloading historical Intraday data for EMDU6. The futures symbol format is invalid. The year must be 2 digits. | 2017-08-10 13:36:35 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EMDU6 | 2017-08-10 13:36:35 HD Request # 6 | Intraday download COMPLETE for EMDU6. Completion time: 0s. Unique request ID: 5 | 2017-08-10 13:36:35 Removed historical data download ID 5 | 2017-08-10 13:36:35 Real-time Intraday chart data file updates started for EMDU6 | 2017-08-10 13:36:35 Opened cached Intraday file: C:\SierraChart\Data\EMDU6.scid | 2017-08-10 13:36:35 Intraday chart data file opened for EMDU6 | 2017-08-10 13:36:35 HD Request # 7 | Downloading Intraday chart data for FDAXU7 to the file FDAXU7.scid. Service: scdataallservices | 2017-08-10 13:36:35 HD Request # 7 | Download start date-time: 2017-02-05 12:36:35.000 | 2017-08-10 13:36:35 HD Request # 7 | Error downloading historical Intraday data for FDAXU7. The futures symbol format is invalid. The year must be 2 digits. | 2017-08-10 13:36:35 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAXU7 | 2017-08-10 13:36:35 HD Request # 7 | Intraday download COMPLETE for FDAXU7. Completion time: 0s. Unique request ID: 7 | 2017-08-10 13:36:35 Removed historical data download ID 7 | 2017-08-10 13:36:35 Real-time Intraday chart data file updates started for FDAXU7 | 2017-08-10 13:36:35 Opened cached Intraday file: C:\SierraChart\Data\FDAXU7.scid | 2017-08-10 13:36:35 Intraday chart data file opened for FDAXU7 | 2017-08-10 13:36:35 HD Request # 8 | Downloading Intraday chart data for @NQM16 to the file @NQM16.scid. Service: scdataallservices | 2017-08-10 13:36:35 HD Request # 8 | Download start date-time: 2017-02-05 12:36:35.000 | 2017-08-10 13:36:35 HD Request # 8 | Requesting historical Intraday Minute data for @NQM16 starting at 2017-02-05 12:36:35 (Exchange time). | 2017-08-10 13:36:35 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for @NQM16 | 2017-08-10 13:36:35 HD Request # 8 | Intraday download COMPLETE for @NQM16. Completion time: 0s. Unique request ID: 9 | 2017-08-10 13:36:35 Removed historical data download ID 9 | 2017-08-10 13:36:35 Real-time Intraday chart data file updates started for @NQM16 | 2017-08-10 13:36:35 Opened cached Intraday file: C:\SierraChart\Data\@NQM16.scid | 2017-08-10 13:36:35 Intraday chart data file opened for @NQM16 | 2017-08-10 13:36:35 Delaying start of download for NQU7-BID_ASK_TRADE_SYNC | 2017-08-10 13:36:35 HD Request # 9 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2017-08-10 13:36:35 HD Request # 9 | Download start date-time: 2017-08-09 19:00:02.000 | 2017-08-10 13:36:35 HD Request # 9 | Using server: ds4.sierracharts.com port 10149 | 2017-08-10 13:36:35 Socket (19) | Creating socket. | 2017-08-10 13:36:35 Socket (19) | Connecting to IP: 192.81.56.146. | 2017-08-10 13:36:35 HD Request # 9 | Setting DTC encoding to Binary VLS | 2017-08-10 13:36:35 HD Request # 9 | Sending historical data logon request message. | 2017-08-10 13:36:35 HD Request # 9 | Requesting Intraday data. Start date-time: 2017-08-09 19:00:02. Record interval: 1. Symbol: TICK-NYSE | 2017-08-10 13:36:35 HD Request # 9 | Decompressing data. | 2017-08-10 13:36:36 HD Request # 9 | Receiving Intraday data for TICK-NYSE starting at 2017-08-09 19:00:02 | 2017-08-10 13:36:36 HD Request # 9 | Timestamp of first Intraday data file record written: 2017-08-09 19:00:02 | 2017-08-10 13:36:36 Socket (19) | Initiating close of socket by core. | 2017-08-10 13:36:37 Historical data download thread signaled to stop. | 2017-08-10 13:36:37 Socket (19) | Shutdown started. Waiting for graceful close. | 2017-08-10 13:36:37 Socket (19) | Socket gracefully closed by remote side. | 2017-08-10 13:36:37 Socket (19) | Closed. | 2017-08-10 13:36:37 HD Request # 9 | Received 34520 records from 2017-08-09 19:00:02 to 2017-08-10 13:36:35 (18.6 hours) and wrote 34520 records for TICK-NYSE | 2017-08-10 13:36:37 Added 14 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2017-08-10 13:36:37 HD Request # 9 | Intraday download COMPLETE for TICK-NYSE. Completion time: 2s. Unique request ID: 6 | 2017-08-10 13:36:37 Removed historical data download ID 6 | 2017-08-10 13:36:37 Real-time Intraday chart data file updates started for TICK-NYSE | 2017-08-10 13:36:37 Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid | 2017-08-10 13:36:37 Intraday chart data file opened for TICK-NYSE | 2017-08-10 13:36:37 HD Request # 10 | Downloading Intraday chart data for NQZ16 to the file NQZ16.scid. Service: cme | 2017-08-10 13:36:37 HD Request # 10 | Download start date-time: 2016-12-16 08:29:59.000 | 2017-08-10 13:36:37 HD Request # 10 | Using server: ds7.sierracharts.com port 10150 | 2017-08-10 13:36:37 Socket (20) | Creating socket. | 2017-08-10 13:36:37 Socket (20) | Connecting to IP: 8.18.161.133. | 2017-08-10 13:36:37 HD Request # 10 | Setting DTC encoding to Binary VLS | 2017-08-10 13:36:37 HD Request # 10 | Sending historical data logon request message. | 2017-08-10 13:36:37 HD Request # 10 | Requesting Intraday data. Start date-time: 2016-12-16 08:29:59. Record interval: 1. Symbol: NQZ16 | 2017-08-10 13:36:37 HD Request # 10 | Decompressing data. | 2017-08-10 13:36:37 HD Request # 10 | Receiving Intraday data for NQZ16 starting at 2016-12-16 08:29:59 | 2017-08-10 13:36:37 HD Request # 10 | Timestamp of first Intraday data file record written: 2016-12-16 08:29:59 | 2017-08-10 13:36:37 Socket (20) | Initiating close of socket by core. | 2017-08-10 13:36:37 Socket (20) | Shutdown started. Waiting for graceful close. | 2017-08-10 13:36:37 Socket (20) | Socket gracefully closed by remote side. | 2017-08-10 13:36:37 Historical data download thread signaled to stop. | 2017-08-10 13:36:37 Socket (20) | Closed. | 2017-08-10 13:36:37 HD Request # 10 | Received 1 record from 2016-12-16 08:29:59 to 2016-12-16 08:29:59 (0.0 seconds) and wrote 1 record for NQZ16 | 2017-08-10 13:36:37 HD Request # 10 | Intraday download COMPLETE for NQZ16. Completion time: 0s. Unique request ID: 8 | 2017-08-10 13:36:37 Removed historical data download ID 8 | 2017-08-10 13:36:37 Real-time Intraday chart data file updates started for NQZ16 | 2017-08-10 13:36:37 Opened cached Intraday file: C:\SierraChart\Data\NQZ16.scid | 2017-08-10 13:36:37 Intraday chart data file opened for NQZ16 | 2017-08-10 13:36:37 HD Request # 11 | Downloading Intraday chart data for NQU7-BID_ASK_TRADE_SYNC to the file NQU7-BID_ASK_TRADE_SYNC.scid. Service: scdataallservices | 2017-08-10 13:36:45 HD Request # 11 | Download start date-time: 2017-02-05 12:36:45.000 | 2017-08-10 13:36:45 HD Request # 11 | Error downloading historical Intraday data for NQU7-BID_ASK_TRADE_SYNC. The futures symbol format is invalid. The year must be 2 digits. | 2017-08-10 13:36:45 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQU7-BID_ASK_TRADE_SYNC | 2017-08-10 13:36:45 HD Request # 11 | Intraday download COMPLETE for NQU7-BID_ASK_TRADE_SYNC. Completion time: 0s. Unique request ID: 10 | 2017-08-10 13:36:45 Removed historical data download ID 10 | 2017-08-10 13:36:45 Real-time Intraday chart data file updates started for NQU7-BID_ASK_TRADE_SYNC | 2017-08-10 13:36:45 Opened cached Intraday file: C:\SierraChart\Data\NQU7-BID_ASK_TRADE_SYNC.scid | 2017-08-10 13:36:45 Intraday chart data file opened for NQU7-BID_ASK_TRADE_SYNC | 2017-08-10 13:36:45 HTTP connection to ds01.ddfplus.com:80 (17) | Socket gracefully closed by remote side. | 2017-08-10 13:37:40 HTTP connection to ds01.ddfplus.com:80 (17) | Received socket Close event | 2017-08-10 13:37:40 HTTP connection to ds01.ddfplus.com:80 (17) | Initiating close of socket by core. | 2017-08-10 13:37:40 HTTP connection to ds01.ddfplus.com:80 (17) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-08-10 13:37:40 HTTP connection to ds01.ddfplus.com:80 (17) | Closed. | 2017-08-10 13:37:40 |
| [2017-08-10 19:44:16] |
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You need to change the symbols of the charts. These are not correct. When using the particular Data Service you are, the futures contracts use 2 digit years. Refer to this help topic: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.3 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-11 07:56:17] |
| User798034 - Posts: 41 |
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OK and the reason is that i dont have full tick data ?
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| [2017-08-11 12:28:31] |
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We do not understand your question. You need to change the symbols of the charts to match the service you are using. For example, the symbol FDAXU7 needs to be FDAXU17. The correct symbols are listed in File >> Find Symbol. Refer to the instructions here: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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