Support Board
Date/Time: Wed, 15 Jan 2025 12:39:57 +0000
IB can't connect to symbol SPY-STK-SMART
View Count: 646
| [2017-07-28 02:21:14] |
| User878107 - Posts: 1 |
|
Recently SC does not recognize and receive the symbol SPY-STK-SMART via IB data feed. I stepped back to version 1560 and I am able to receive the data correctly. Downloaded the latest or anything above 1560 of SC and SPY data feed stops; "symbol unknown". Would you please look into this issue? |
| [2017-07-28 02:40:00] |
| |
|
See step 13 and 21 here: Interactive Brokers Trading Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: