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Date/Time: Wed, 15 Jan 2025 12:50:56 +0000



Errors while installing

View Count: 1228

[2017-07-27 16:22:23]
User119225 - Posts: 1
I received a number of errors while installing. Name of the log file is satish-log1. Please check. Thank you.
[2017-07-27 17:00:48]
Sierra Chart - Max - Posts: 5778
Log:


Date Time: Thu, 27 Jul 2017 16:20:59 +0000

Log:

Installer version: 7
Not using proxy server settings.
HTTP Request: https://www.sierrachart.com/API.php?Service=GetCurrentVersionNumber
HTTPS connection to www.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2.
HTTPS connection to www.sierrachart.com:443 (1) | Connecting to IP: 204.15.192.108.
HTTP Request: https://www.sierrachart.com/downloads/1590/FilesToDownload.txt
Not overwriting file since it exists: 2TargetsWithBEStop.twconfig
Not overwriting file since it exists: 2TargetsWithCommonStop.twconfig
Not overwriting file since it exists: ChartbookExample.cht
Not overwriting file since it exists: Clean Chart.stdycollct
Not overwriting file since it exists: EURUSD.dly
Not overwriting file since it exists: SimpleBracket.twconfig
HTTP Request: https://www.sierrachart.com/downloads/Common1557/FilesToDownload.txt
Starting request of files to install.
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/ACSILDepthBars.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/AutomatedTradeManagementBySubgraph.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/CandleStickPatternNames.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/CandleStickPatternNames.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/OrderEntryStudies.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/RequestValuesFromServerAndDraw.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/SCString.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/Studies6.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/Template.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/TradingTriggeredLimitOrderEntry.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/VAPContainer.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/customchart.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/scconstants.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/scdatetime.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/scstructures.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/scstudyfunctions.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/scstudyfunctions.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/scsymboldata.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/sierrachart.h
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/studies.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/studies2.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/studies3.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/studies4.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/studies5.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/studies7.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/studies8.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/systems.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/ACS_Source/tradingsystem.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/DTCProtocol.3.proto
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/DTCProtocol.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/DTCProtocol.h
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/DTCProtocol.proto
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/DTCProtocolVLS.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/DTCProtocolVLS.h
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/NonstandardDTCProtocol.cpp
HTTP request: https://www.sierrachart.com/downloads/1590/DTC/NonstandardDTCProtocol.h
HTTP request: https://www.sierrachart.com/downloads/1590/Data/UserContributedStudies.dll
HTTP request: https://www.sierrachart.com/downloads/1590/SierraChart.exe
HTTP request: https://www.sierrachart.com/downloads/1590/SierraChartStudies.dll
HTTP request: https://www.sierrachart.com/downloads/1590/SpreadsheetFileConverter.exe
HTTP request: https://www.sierrachart.com/downloads/Common1557/AlertSounds/AlertSound2.wav
HTTP request: https://www.sierrachart.com/downloads/Common1557/AlertSounds/OrderHasBeenModified.wav
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_10.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_14.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_15.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_16.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_161.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_163.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_17.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_175.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_23.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_247.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_26.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_267.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_27.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_28.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_29.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_299.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_3.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_30.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_301.bmp
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HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_303.bmp
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HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_305.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_306.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_307.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_308.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_309.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_31.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_312.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_317.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_318.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_32.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_320.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_322.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_323.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_324.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_325.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_326.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_327.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_329.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_33.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_34.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_340.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_35.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_36.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_37.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_39.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_40.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_41.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_43.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_56.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_599.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_66.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_69.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_70.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_72.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_73.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_74.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_75.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_76.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_766.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_84.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_85.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_89.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_9.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_90.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_92.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_93.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_94.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/Graphics/Buttons/Button_96.bmp
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/SciLexer.dll
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/contextMenu.xml
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/langs.model.xml
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/localization/english.xml
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/localization/english_customizable.xml
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/notepad .exe
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/plugins/APIs/cpp.xml
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/readme.txt
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/shortcuts.xml
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/stylers.model.xml
HTTP request: https://www.sierrachart.com/downloads/Common1557/NPP/updater/gpup.exe
HTTP request: https://www.sierrachart.com/downloads/Common1557/Rim/DTCBridge.exe
HTTP request: https://www.sierrachart.com/downloads/Common1557/Rim/rim_ssl_cert_auth_params
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/CrashRpt1403.dll
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/CrashRptProbe1403.dll
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/CrashSender1403.exe
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/TAOrderServerAPI.dll
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/TAPriceEngineAPI.dll
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/TAWireTypesCPP.dll
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/TransactToSierraBridge.exe
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/aesc.dll
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/crashrpt_lang.ini
HTTP request: https://www.sierrachart.com/downloads/Common1557/Transact/zlib1.dll
Received file: ACSILDepthBars.h
Received file: AutomatedTradeManagementBySubgraph.cpp
Received file: CandleStickPatternNames.cpp
Received file: CandleStickPatternNames.h
Received file: OrderEntryStudies.cpp
Received file: RequestValuesFromServerAndDraw.cpp
Received file: SCString.h
Received file: Studies6.cpp
Received file: Template.cpp
Received file: TradingTriggeredLimitOrderEntry.cpp
Received file: VAPContainer.h
Received file: customchart.cpp
Received file: scconstants.h
Received file: scdatetime.h
Received file: scstructures.h
Received file: scstudyfunctions.cpp
Received file: scstudyfunctions.h
Received file: scsymboldata.h
Received file: sierrachart.h
Received file: studies.cpp
Received file: studies2.cpp
Received file: studies3.cpp
Received file: studies4.cpp
Received file: studies5.cpp
Received file: studies7.cpp
Received file: studies8.cpp
Received file: systems.cpp
Received file: tradingsystem.cpp
Received file: DTCProtocol.3.proto
Received file: DTCProtocol.cpp
Received file: DTCProtocol.h
Received file: DTCProtocol.proto
Received file: DTCProtocolVLS.cpp
Received file: DTCProtocolVLS.h
Received file: NonstandardDTCProtocol.cpp
Received file: NonstandardDTCProtocol.h
Received file: UserContributedStudies.dll
Received file: SierraChart.exe
Received file: SierraChartStudies.dll
HTTPS connection to www.sierrachart.com:443 (1) | Socket gracefully closed by remote side.
HTTPS connection to www.sierrachart.com:443 (1) | Received socket Close event
Received file: SpreadsheetFileConverter.exe
Received file: AlertSound2.wav
Received file: OrderHasBeenModified.wav
Received file: Button_10.bmp
Received file: Button_14.bmp
Received file: Button_15.bmp
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Received file: Button_161.bmp
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Received file: Button_35.bmp
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Received file: Button_72.bmp
HTTPS connection to www.sierrachart.com:443 (1) | Initiating close of socket by core.
HTTPS connection to www.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now.
HTTPS connection to www.sierrachart.com:443 (1) | Closed.
HTTPS connection to www.sierrachart.com:443 (2) | Creating socket. Using TLS 1.2.
HTTPS connection to www.sierrachart.com:443 (2) | Connecting to IP: 204.15.192.108.
Received file: Button_73.bmp
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Received file: SciLexer.dll
Received file: contextMenu.xml
Received file: langs.model.xml
Received file: english.xml
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Received file: stylers.model.xml
Received file: gpup.exe
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Received file: rim_ssl_cert_auth_params
Received file: CrashRpt1403.dll
Received file: CrashRptProbe1403.dll
Received file: CrashSender1403.exe
Received file: TAOrderServerAPI.dll
Received file: TAPriceEngineAPI.dll
Received file: TAWireTypesCPP.dll
Received file: TransactToSierraBridge.exe
Received file: aesc.dll
Received file: crashrpt_lang.ini
Received file: zlib1.dll
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\ACSILDepthBars.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\AutomatedTradeManagementBySubgraph.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\CandleStickPatternNames.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\CandleStickPatternNames.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\OrderEntryStudies.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\RequestValuesFromServerAndDraw.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\SCString.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\Studies6.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\Template.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\TradingTriggeredLimitOrderEntry.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\VAPContainer.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\customchart.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\scconstants.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\scdatetime.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\scstructures.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\scstudyfunctions.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\scstudyfunctions.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\scsymboldata.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\sierrachart.h file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\studies.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\studies2.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\studies3.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\studies4.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\studies5.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\studies7.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\studies8.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\systems.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\ACS_Source\tradingsystem.cpp file to the folder C:\SierraChart\ACS_Source\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\DTCProtocol.3.proto file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\DTCProtocol.cpp file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\DTCProtocol.h file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\DTCProtocol.proto file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\DTCProtocolVLS.cpp file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\DTCProtocolVLS.h file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\NonstandardDTCProtocol.cpp file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\DTC\NonstandardDTCProtocol.h file to the folder C:\SierraChart\DTC\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Data\UserContributedStudies.dll file to the folder C:\SierraChart\Data\
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side.
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChartStudies.dll file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChartStudies.dll file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChartStudies.dll file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChartStudies.dll file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChartStudies.dll file to the folder C:\SierraChart\. Windows error code 5: Access is denied.
Error encountered with file move. Retrying in 2 seconds.
Successfully moved C:\SierraChart\DownloadedInstallationFiles\SpreadsheetFileConverter.exe file to the folder C:\SierraChart\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\AlertSounds\AlertSound2.wav file to the folder C:\SierraChart\AlertSounds\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\AlertSounds\OrderHasBeenModified.wav file to the folder C:\SierraChart\AlertSounds\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_10.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_14.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_15.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_16.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_161.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_163.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_17.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_175.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_23.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_247.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_26.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_267.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_27.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_28.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_29.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_299.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_3.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_30.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_301.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_302.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_303.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_304.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_305.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_306.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_307.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_308.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_309.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_31.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_312.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_317.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_318.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_32.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_320.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_322.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_323.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_324.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_325.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_326.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_327.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_329.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_33.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_34.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_340.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_35.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_36.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_37.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_39.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_40.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_41.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_43.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_56.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_599.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_66.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_69.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_70.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_72.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_73.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_74.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_75.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_76.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_766.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_84.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_85.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_89.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_9.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_90.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_92.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_93.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_94.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Graphics\Buttons\Button_96.bmp file to the folder C:\SierraChart\Graphics\Buttons\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\SciLexer.dll file to the folder C:\SierraChart\NPP\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\contextMenu.xml file to the folder C:\SierraChart\NPP\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\langs.model.xml file to the folder C:\SierraChart\NPP\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\localization\english.xml file to the folder C:\SierraChart\NPP\localization\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\localization\english_customizable.xml file to the folder C:\SierraChart\NPP\localization\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\notepad .exe file to the folder C:\SierraChart\NPP\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\plugins\APIs\cpp.xml file to the folder C:\SierraChart\NPP\plugins\APIs\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\readme.txt file to the folder C:\SierraChart\NPP\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\shortcuts.xml file to the folder C:\SierraChart\NPP\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\stylers.model.xml file to the folder C:\SierraChart\NPP\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\NPP\updater\gpup.exe file to the folder C:\SierraChart\NPP\updater\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Rim\DTCBridge.exe file to the folder C:\SierraChart\Rim\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Rim\rim_ssl_cert_auth_params file to the folder C:\SierraChart\Rim\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\CrashRpt1403.dll file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\CrashRptProbe1403.dll file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\CrashSender1403.exe file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\TAOrderServerAPI.dll file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\TAPriceEngineAPI.dll file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\TAWireTypesCPP.dll file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\TransactToSierraBridge.exe file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\aesc.dll file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\crashrpt_lang.ini file to the folder C:\SierraChart\Transact\
Successfully moved C:\SierraChart\DownloadedInstallationFiles\Transact\zlib1.dll file to the folder C:\SierraChart\Transact\
Installation completed with errors. Refer to log.
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core.
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
HTTPS connection to www.sierrachart.com:443 (2) | Closed.
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2.
HTTPS connection to www.sierrachart.com:443 (3) | Connecting to IP: 204.15.192.108.
Log has been sent to support.
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side.
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core.
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now.
HTTPS connection to www.sierrachart.com:443 (3) | Closed.

Sierra Chart Support
[2017-07-27 17:10:50]
Sierra Chart Engineering - Posts: 104368

Error moving C:\SierraChart\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\. Windows error code 5: Access is denied.

The above is the relevant message. Disable any security software running on your system and make sure that the folder that Sierra Chart is being installed to, that your Windows account has full read write access to it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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