Support Board
Date/Time: Wed, 15 Jan 2025 12:52:01 +0000
hotkey processing
View Count: 1144
[2017-07-27 15:28:05] |
cross - Posts: 70 |
Hi, My screenshot program stopped taking the shots on the hotkey. On the other hand some windows default hotkeys has begun to work again. Alt+PrintScreen was set to take and autosave a screenshot by Screenpresso but now when I am on the Sierra window it only copies the image onto the clipboard (default Windows behaviour). Or I set Win+Q to increase sound volume (by AutHotkey program) but now the same keypress brings up Cortana Search if Sierra window is in focus!? I am using 1590 on Win 10. I appreciate any comments on this. Thank you |
[2017-07-27 16:04:46] |
Sierra Chart Engineering - Posts: 104368 |
Not sure about this. The only thing we can say is that Sierra Chart keyboard shortcuts are controlled through Global Settings >> Customize Keyboard Shortcuts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-07-28 12:25:44] |
Marmany - Posts: 307 |
For info W10 applied an update this morning. This affected the top left row of keys on my Logitech K330 keyboard - they were not picking up the custom commands. Contacted Logitech, followed their suggestions without success. By trial and error disconnected keyboard, re-booted with an older keyboard, re-loaded SetPoint and found all keys worked OK. On switching back to K330 all keys continue to work in correct manner. No idea why this worked, but problem solved. |
[2017-07-28 13:10:20] |
cross - Posts: 70 |
Hey Marmany, your problem description match mine. I was not sure about the Win10 Update part but now I think that could be the problem. I'll follow your procedure. Thanks Marmany! |
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