Support Board
Date/Time: Wed, 15 Jan 2025 16:00:56 +0000
User Question
View Count: 667
| [2017-07-24 17:47:14] |
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Hello this Transact account cannot see any candles in the chart , he trade only Dax. He did all that Transact suggested, but no candles. Do you have an idea? It would be possible to do a connection with the client and see what is the problem?
Please let me know. Thank you Sierra Chart Support |
 20170724_151542.jpg / V - Attached On 2017-07-24 17:47:08 UTC - Size: 230.21 KB - 254 views |
| [2017-07-24 19:42:37] |
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The first step is to open a new chart through File >> Find Symbol and then if there still is a problem refer to this help topic: http://www.sierrachart.com/index.php?page=doc/helpdetails9.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-24 19:43:19
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