Support Board
Date/Time: Wed, 15 Jan 2025 16:05:18 +0000
Installation Error
View Count: 666
| [2017-07-22 17:49:24] |
| User56044 - Posts: 62 |
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When I Update to the latest version I get "Installation Complete with errors." Help! Thanks, Ken |
| [2017-07-22 20:19:33] |
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Follow the instructions here: Software Download: Providing Installer Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-23 14:46:17] |
| User56044 - Posts: 62 |
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Attached is the Logs file. The 7/23/17 entry this morning indicates, I think, when I was having trouble downloading the most recent Sierra Chart update.
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Private File Attachment Deleted. Private File |
| [2017-07-24 02:01:39] |
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Disable any security software running on your computer other than those from Microsoft. And make sure Sierra Chart is not running during the installation process and try again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-24 19:36:57] |
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We implemented a workaround for this kind of issue. If you still are getting the error try updating again following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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