Support Board
Date/Time: Thu, 23 Jan 2025 22:46:20 +0000
Natural Gas Futures (NG) data missing
View Count: 762
[2017-07-21 17:51:57] |
User983039 - Posts: 11 |
The price data for NG futures is not loading from 29th Jun 17 onward. There was some data missing of previous contracts but using the support articles, I managed to fix that. But data from end of Jun 17 is not loading although I have tried the following multiple times: Global Symbol Settings: Update Symbol Settings https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading I have attached screenshot of the chart for your reference. |
[2017-07-21 18:07:41] |
Sierra Chart Engineering - Posts: 104368 |
What this means is that that particular natural gas contract is not trading beyond June 29 which is not unusual for a commodity. You need to roll over to the next contract month. Refer to: Changing to a New Futures Contract Month Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-21 18:08:04
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