Support Board
Date/Time: Wed, 15 Jan 2025 16:22:06 +0000
Unable to log on
View Count: 604
| [2017-07-20 15:40:28] |
| User779917 - Posts: 1 |
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Hello: My name is Jerry In the past I have been a CQG user. 3 weeks ago I signed up for a Sierra trial, and was able to use the 2 week trial however because of sickness in the family, only had it for one day. Trial expired and I was advised by Amp today to resign again, using a different email, which I did. Original trial was **m, new e-mail for 2nd trial is **. After being on with Amp, they found that I have been locked out by Sierra for security and to many attempts to log on. I do have Sierra platform downloaded, I do have new account credentials, but again unable to log in. Can you help or advise me please? Thank-you Date Time Of Last Edit: 2017-07-20 16:00:05
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| [2017-07-20 16:01:11] |
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AMP was mistaken to tell you to create a new account and to use a different email. They should not tell users that. You only need to ask for a trial extension. This is all. We have activated your account. Here are the CQG setup instructions: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-20 16:01:52
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To post a message in this thread, you need to log in with your Sierra Chart account: