Support Board
Date/Time: Wed, 15 Jan 2025 16:09:14 +0000
wrong margin requirement error msg
View Count: 839
| [2017-07-19 07:12:04] |
| User980611 - Posts: 6 |
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I can place an order on the OEC's platform with o issues but I get the following error msg when trying to place an order through Sierra Charts.. can you sort this out please.. cheersOrder Error - OEC order update (Rejected). Text: Half tick price is not supported Other. Internal Order ID: 514408. Service Order ID: (none). Symbol: NKDU7 | 2017-07-19 08:24:18 * Order Error - OEC order update (Rejected). Text: Half tick price is not supported Other. Internal Order ID: 514409. Service Order ID: (none). Symbol: NKDU7 | 2017-07-19 08:24:45 * Order Error - OEC order update (Rejected). Text: Half tick price is not supported Other. Internal Order ID: 514412. Service Order ID: (none). Symbol: NKDU7 | 2017-07-19 09:10:08 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514413. Service Order ID: 133374251. Symbol: NKDU7 | 2017-07-19 09:10:46 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514414. Service Order ID: 133374266. Symbol: NKDU7 | 2017-07-19 09:12:02 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514415. Service Order ID: 133374273. Symbol: NKDU7 | 2017-07-19 09:12:24 * Order Error - OEC order update (Rejected). Text: Half tick price is not supported Other. Internal Order ID: 514416. Service Order ID: (none). Symbol: NKDU7 | 2017-07-19 09:31:11 * Order Error - OEC order update (Rejected). Text: Half tick price is not supported Other. Internal Order ID: 514417. Service Order ID: (none). Symbol: NKDU7 | 2017-07-19 09:38:01 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514418. Service Order ID: 133374528. Symbol: NKDU7 | 2017-07-19 09:38:44 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514421. Service Order ID: 133374587. Symbol: NKDU7 | 2017-07-19 09:51:15 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514422. Service Order ID: 133374589. Symbol: NKDU7 | 2017-07-19 09:51:47 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514423. Service Order ID: 133374596. Symbol: NKDU7 | 2017-07-19 09:52:39 * Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514425. Service Order ID: 133374665. Symbol: NKDU7 | 2017-07-19 10:03:05 * |
| [2017-07-19 18:04:23] |
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Go to the chart you are trading from and select Chart >> Chart Settings. What is the Tick Size set to? It should be 5. Order Error - OEC order update (Rejected). Text: Order breaks limits. Broker / Exchange option. Internal Order ID: 514425. Service Order ID: 133374665. Symbol: NKDU7 | 2017-07-19 10:03:05 * We are not sure what the bolded error message means exactly. Contact Gain Capital about that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-19 18:04:56
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