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Best option for oil real time data?

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[2017-07-11 16:32:24] #1 [Go To First Post]
ssangha84 - Posts: 124
I already have the Sierra Chart package 5. And I guess it does not come with real time data. I was wondering what the best option would be for me to purchase real time data. I am only interested in trading Oil. Also, with the purchase of the real time data, would I be able to demo trade?

[2017-07-11 16:48:03] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We think the best thing to do is to use the Alternative to Futures Data. Refer to: Is Historical and Real-time Futures Data Included?: Alternative to Futures Data Your Sierra Chart Service Package already includes this. The symbols are in File >> Find Symbol >> CFD. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-11 16:48:38

[2017-07-11 17:02:40] #3 [Go To First Post]
ssangha84 - Posts: 124
OK. I'm trying to set it up so I can activate the real time data on my platform. The instructions can get very confusing. What is the fastest way to activate it?

[2017-07-11 17:28:40] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is nothing to activate if you just use the CFD data. Refer to: Sierra Chart Real Time and Historical Forex and CFD Data Service Real-time futures data is too expensive and we do not recommend it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-11 17:39:26] #5 [Go To First Post]
ssangha84 - Posts: 124
Is there a number I can call to speak with you guys? That link is saying that real time data is available. I want to demo trade oil in real time so what would be the best way to do this?

[2017-07-11 17:44:23] #6 [Go To First Post]
ssangha84 - Posts: 124
Also, I am getting an error when I go to SC Data-All Services. It is saying it is connected, but then it says download failed. Is this not included with the package 5?

[2017-07-11 18:00:11] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Also, with the purchase of the real time data, would I be able to demo trade? The answer to this question is yes. Refer to: Trade Simulation Yes, real-time Forex and CFD data is included. Select File>> Find Symbol >> CFD. Choose USOil from the list and press Open Intraday Chart. Also, I am getting an error when I go to SC Data-All Services. It is saying it is connected, but then it says download failed. Is this not included with the package 5? Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) If necessary we will call, but you should not be having any difficulty. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-11 18:07:54] #8 [Go To First Post]
ssangha84 - Posts: 124
Here is the message log: Reading Internal Order ID file. \| 2017-07-11 09:33:23 Reading Trade Orders file. \| 2017-07-11 09:33:23 Reading Trade Positions file. \| 2017-07-11 09:33:23 Listening on UDP port 22903. \| 2017-07-11 09:33:23 Software version: 1568 \| 2017-07-11 09:33:23 Uses New Spreadsheets \| 2017-07-11 09:33:23 Usage end date: 2017-07-27 \| 2017-07-11 09:33:23 Enabled for: Advanced Features. \| 2017-07-11 09:33:23 Enabled for: Advanced Features 2. \| 2017-07-11 09:33:23 Enabled for: Sierra Chart Historical Data Service. \| 2017-07-11 09:33:23 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-07-11 09:33:23 Current selected Data/Trading service: SC Data - All Services \| 2017-07-11 09:33:23 Chart Update Interval: 500 \| 2017-07-11 09:33:23 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-07-11 09:33:23 2017-07-11 06:33:27 Local computer time \| 2017-07-11 09:33:23 2017-07-11 13:33:27 Local computer time in UTC \| 2017-07-11 09:33:23 2017-07-11 09:33:27 Local computer time in SC Time Zone \| 2017-07-11 09:33:23 2017-07-11 13:33:25 Server time in UTC \| 2017-07-11 09:33:23 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-07-11 09:33:23 Program path: C:\SierraChart\ \| 2017-07-11 09:33:23 Data Files path: C:\SierraChart\Data\ \| 2017-07-11 09:33:23 OS Version Number: 6.2 \| 2017-07-11 09:33:23 Locale Setting: C \| 2017-07-11 09:33:23 Checking for new symbol settings for service code scdataallservices \| 2017-07-11 09:33:23 HTTPS connection to www.sierrachart.com:443 (3) \| Creating socket. Using TLS 1.2. \| 2017-07-11 09:33:23 HTTPS connection to www.sierrachart.com:443 (3) \| Connecting to IP: 204.15.192.108. \| 2017-07-11 09:33:23 Symbol settings are up-to-date for scdataallservices \| 2017-07-11 09:33:30 SC Data - All Services \| Connected to data server. \| 2017-07-11 14:05:13 SC Data - All Services \| Starting real-time market data updates for: GCLQ7. ID: 1 \| 2017-07-11 14:05:13 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: GCLQ7 \| 2017-07-11 14:05:13 SC Data - All Services \| Requesting security definition data for: GCLQ7. ID: 1 \| 2017-07-11 14:05:13 Intraday data recording state for symbol GCLQ7 is set to download 'Pending'. \| 2017-07-11 14:05:13 Delaying start of download for GCLQ7 \| 2017-07-11 14:05:13 Requesting market depth updates for: GCLQ7 if supported. \| 2017-07-11 14:05:18 HD Request # 14 \| Downloading Intraday chart data for GCLQ7 to the file GCLQ7.scid. Service: scdataallservices \| 2017-07-11 14:05:19 HD Request # 14 \| Download start date-time: 2017-07-11 14:04:11.000 \| 2017-07-11 14:05:19 HD Request # 14 \| Error downloading historical Intraday data for GCLQ7. The futures symbol format is invalid. The year must be 2 digits. \| 2017-07-11 14:05:19 HD Request # 14 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCLQ7 \| 2017-07-11 14:05:19 HD Request # 14 \| Intraday download COMPLETE for GCLQ7. Completion time: 0s. Unique request ID: 13 \| 2017-07-11 14:05:19 Removed historical data download ID 13 \| 2017-07-11 14:05:19 Real-time Intraday chart data file updates started for GCLQ7 \| 2017-07-11 14:05:19 Opened cached Intraday file: C:\SierraChart\Data\GCLQ7.scid \| 2017-07-11 14:05:19 Intraday chart data file opened for GCLQ7 \| 2017-07-11 14:05:19 Date Time Of Last Edit: 2017-07-11 18:50:42

[2017-07-11 18:52:19] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see what the problem is. GCLQ7 is an OEC/Gain Capital symbol. You need to use the symbols listed in File >> Find Symbol for SC Data - All Services. It will be CLQ17. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-11 18:59:00] #10 [Go To First Post]
ssangha84 - Posts: 124
OK that worked. Is there a reason for the different symbol?

[2017-07-11 19:03:55] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. Each Data and Trading service uses different symbols. Gain Capital simply uses different symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-11 19:04:14

[2017-07-11 19:08:00] #12 [Go To First Post]
ssangha84 - Posts: 124
It is looking like this will not be available to watch in real time?

[2017-07-11 19:14:15] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No. For real-time crude oil data, use the CFD symbol we explain in post #7 above. If you do not have a funded futures trading account, the NYMEX futures cost will be about 125 USD a month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-11 19:14:22

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