Support Board
Date/Time: Wed, 15 Jan 2025 12:43:00 +0000
Package 5
View Count: 1483
[2017-07-11 10:49:13] |
User83040 - Posts: 9 |
I just paied at my SC Account for 12 months Package 5 and cancelled monthly paying of this package at my broker AMP. Will this work after at AMP cancel this service?
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[2017-07-11 15:07:08] |
Sierra Chart Engineering - Posts: 104368 |
Yes we can see your Sierra Chart account is active until 2018-07-18. Yes it will continue to work. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-11 15:07:58
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[2017-08-01 13:39:33] |
User83040 - Posts: 9 |
Hello, I paid for 12month Package 5 last month but it does not work as of August 1. The log says my current service package does not support e.g. Volume By Price etc. |
[2017-08-01 13:56:23] |
Sierra Chart Engineering - Posts: 104368 |
Your account is active until 2018-07-18. Follow the instructions here: Sierra Chart - Software Login Instructions: Forced Login And make sure you are logging into Sierra Chart using the same account you have logged into on this Support Board. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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