Support Board
Date/Time: Wed, 15 Jan 2025 15:41:21 +0000
Liffe
View Count: 799
| [2017-07-06 10:01:39] |
| User357295 - Posts: 76 |
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Now I'm not receiving data at all for F.US.QGAU17 Please help ! |
| [2017-07-06 15:18:36] |
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Disregard. See message post below instead. Contact your broker and have the make sure your account is authorized for real-time data for that symbol. Refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-06 17:34:48
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| [2017-07-06 17:32:42] |
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Disregard our prior message, we see the real-time data for LIFFE in your case is coming from the Sierra Chart Exchange Data Feed. There was a problem with it earlier and we are contacting our data provider Barchart about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-06 17:35:18] |
| User357295 - Posts: 76 |
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Ok, what about option charts & DOM ? I'm not getting any data for any options ( CME-NYMEX-EUREX) |
| [2017-07-06 17:39:02] |
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We will respond to this in your other Support Board request.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-07-06 18:56:01] |
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In regards to the LIFFE interruption today, this is what we were told: We are aware of this morning's outage on the LIFFE feed. We have the logs from today and are looking into preventing this from happening again once and for all. This is a top priority to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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