Support Board
Date/Time: Wed, 15 Jan 2025 10:16:40 +0000
VIX Data Issue IQ FEED
View Count: 716
| [2017-06-20 06:41:10] |
| User77580 - Posts: 1 |
|
Hi , Previously my VIX.XO chart using IQ datafeed was loading data on a daily basis with no issue. Since April 19th 2017, this has now stopped. I have tried to resolve this issue using the data services in the software, but the issue still persists. Can you advise if the service has changed or if this is potentially a local issue. All other charts are ok. Thanks Craig |
| [2017-06-20 07:01:37] |
| |
|
You need to contact IQ Feed about this. This is the error we got when we tried opening an Intraday chart for that particular symbol : HD Request # 6 | IQ Feed historical Intraday data request error: E,Unauthorized user ID., | 2017-06-20 03:00:43 Maybe you are getting the same error. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-20 08:01:04
|
To post a message in this thread, you need to log in with your Sierra Chart account: