Support Board
Date/Time: Wed, 15 Jan 2025 10:16:50 +0000
I am not able to connect to CQG with AMP futures
View Count: 752
| [2017-06-20 01:38:42] |
| User958000 - Posts: 2 |
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I just submitted logs to be reviewed I am not able to connect to AMP CQG due to the following error message. I contacted AMP and they were not familiar with this error message we have updated to most recent build. Any suggestions on the issue? CQG websocket socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-06-20 01:31:44 * |
| [2017-06-20 01:45:13] |
| User958000 - Posts: 2 |
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Disregard it is now working it was my anti virus.
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| [2017-06-20 06:07:42] |
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OK we consider this resolved. However, we checked your account and we do not see any Message Log submitted. Next time, here are the instructions to do that: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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