Support Board
Date/Time: Wed, 15 Jan 2025 10:03:25 +0000
cannot connect
View Count: 855
| [2017-06-20 00:38:22] |
| User739935 - Posts: 37 |
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downloaded newer version of charts .1571 is the number.I keep getting invalid user or password message and the charts do not load.Please help me. TransAct Trading | Starting server: C:\Documents and Settings\Administrator\Desktop\SierraChart\SierraChartTransAct\2\Transact\TransactToSierraBridge.exe | 2017-06-19 20:35:45
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-06-19 20:35:47 DTC Client (35) | Creating socket. | 2017-06-19 20:35:47 DTC Client (35) | Connecting to IP: 127.0.0.1. | 2017-06-19 20:35:47 TransAct Trading | Connected to server. | 2017-06-19 20:35:47 TransAct Trading | Starting socket receive thread. | 2017-06-19 20:35:47 TransAct Trading | Sending logon request message. | 2017-06-19 20:35:47 TransAct Trading | Market data feed reported to be lost. | 2017-06-19 20:35:48 TransAct Trading | Received logon response. | 2017-06-19 20:35:48 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-06-19 20:35:48 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2017-06-19 20:35:48 TransAct Trading | Logon error received from server: Invalid User or Password | 2017-06-19 20:35:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-19 20:35:48 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-19 20:35:48 DTC Client (35) | Initiating close of socket by core. | 2017-06-19 20:35:48 TransAct Trading | Disconnected. | 2017-06-19 20:35:48 Will reconnect to the server in 95.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-19 20:35:48 DTC Client (35) | Shutdown started. Waiting for graceful close. | 2017-06-19 20:35:48 DTC Client (35) | Socket gracefully closed by remote side. | 2017-06-19 20:35:48 DTC Client (35) | Closed. | 2017-06-19 20:35:48 Date Time Of Last Edit: 2017-06-20 00:54:22
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| [2017-06-20 00:54:49] |
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TransAct Trading | Logon error received from server: Invalid User or Password | 2017-06-19 20:35:48 Refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#InvalidUser Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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