Support Board
Date/Time: Wed, 15 Jan 2025 10:23:52 +0000
charts going blank
View Count: 627
[2017-06-19 18:49:03] |
User472677 - Posts: 356 |
During the market hours, some of my charts go blank. right click menu stops working. if I enter a different symbol then the data comes in, then if I enter the original symbol the data comes in. it is not any particular chart. Out of open 30 charts, this happens randomly to 2 or 3 charts at a time. How do I fix this? |
[2017-06-20 01:06:53] |
Sierra Chart Engineering - Posts: 104368 |
Most likely this section will answer the question: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#IncorrectChartAndSessionTimesSettings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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