Support Board
Date/Time: Wed, 15 Jan 2025 09:36:21 +0000
Odd Occurences when opening chart books
View Count: 856
| [2017-06-15 02:48:27] |
| User565119 - Posts: 33 |
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Hey There, In the last week or so two things have been occurring whenenver I open a chart book. 1. A log window opens documenting the task of opening said chart book. Every time. 2. The fonts and windows I set will be all changed by the next session, and I have to manually go back and fix it. 1-3 times a week. What to do? Thanks, AG |
| [2017-06-15 06:08:29] |
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1. Can you copy and paste here the text of the particular log line indicating this. 2. Refer to the information here about setting the font: https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#Fonts You may need to use a different Font Name if the particular font is not saving. In regards to the size and position of windows, refer to: Window Size and Position Not Restored When Opening Chartbook And make sure you are saving your Chartbook: Chartbooks (Workspaces): To Save a Chartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-15 06:09:36
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| [2017-06-15 14:23:15] |
| User565119 - Posts: 33 |
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Attached is a pic. Top left is copy log. Behind is the Zoomed in chart. That is my whole screen, there is supposed to be a quad. I save it whenever I log out. Then I open it and its like this.
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 Sierra Charts.PNG / V - Attached On 2017-06-15 14:22:10 UTC - Size: 306.11 KB - 337 views |
| [2017-06-15 18:21:52] |
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This does look like a system issue. How many monitors does your system have? So is the problem that the four charts should fit within the main Sierra Chart window and they are larger than it sometimes? If so, we do not have a solution and we are quite certain it is a system specific issue if indeed the layout was saved differently than you actually see it when you open the Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-15 18:23:12
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