Support Board
Date/Time: Wed, 15 Jan 2025 09:46:56 +0000
Bad Prints (unusual)
View Count: 803
| [2017-06-13 18:35:32] |
| lpfin123 - Posts: 59 |
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Good afternoon, First time I have this problem, wanted to double check with you if the problem was on my side. Please see attached file showing multiple charts with abnormal wicks. Thank you, |
 Abnormal wicks 17-06-13.JPG / V - Attached On 2017-06-13 18:35:01 UTC - Size: 2.36 MB - 317 views |
| [2017-06-13 18:46:33] |
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This relates to the new OpenFeed data feed we started using today on one of the servers. We apologize for this. There are some trade types that have to be filtered out. We have now disabled that server. Re-download the data in those charts for 2017-06-13 following these instructions: https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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