Support Board
Date/Time: Wed, 15 Jan 2025 09:46:37 +0000
intrady chart does not update anychanges thru chart settings
View Count: 810
| [2017-06-12 23:42:14] |
| TekDiver609 - Posts: 20 |
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Hello Sierra, I cannot get my 5 min intraday chart to registrar any changes to the chart settings. After I updated to the latest Sierra version 1568 my 5 min chart rolled over to the "Z" contract on the ES, defaulted the "Continuous Contract' to none, and will not let me download more than 2 days. After I make any changes and hit apply, the chart updates. Then immediately after I hit ok, it reverts back to the settings described above. All the other charts seem to be working fine. Is there some new feature you added that locks out the chart changes? thanks |
| [2017-06-13 00:29:47] |
| TekDiver609 - Posts: 20 |
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Edit to initial problem. I rechecked and any chart that was on the ESM17 was auto rolled over to ESZ17. NQ and NKD were not affected.
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| [2017-06-13 00:30:55] |
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Go to that chart and select Chart >> Chart Settings. At the top of the Chart Settings window, do you see any text indicating it is being referenced (RefBy) by another chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-06-13 00:31:31] |
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. I rechecked and any chart that was on the ESM17 was auto rolled over to ESZ17. NQ and NKD were not affected.
Is your computer's clock set correctly? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-13 00:31:41
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| [2017-06-13 00:38:36] |
| TekDiver609 - Posts: 20 |
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Yes, it says RefBy: #10, clock is set to central time USA so correct. I checked all of the Session times as well. they are also correct. checking but I can not find a chrt 10, at least not in this chart book.
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| [2017-06-13 00:40:43] |
| TekDiver609 - Posts: 20 |
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Found it. it is the Sierra Trade DOM. However it is on SC.F.US.EPU17. So how do I un-Refernce?
Date Time Of Last Edit: 2017-06-13 01:00:13
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| [2017-06-13 01:08:00] |
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On the Trading DOM, select Chart >> Studies and remove all of the studies in the list. This does not fully explain the behavior you are seeing. But if it resolves the problem, that is good. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-13 01:08:17
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| [2017-06-13 01:21:44] |
| TekDiver609 - Posts: 20 |
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Ok I have currently 5 studies on the DOM: VWAP, a Clock, Vbp, Daily OHLC, and Study price Overlay from the 5 min Chart of Horizontal lines. I had that set to display labels on the left edge. I also had the "allow mods from other charts" unchecked ( 1st thing I did). I have removed only the study price overlay and the problem is solved. The DOM does not influence (reference) the 5 min chart. I Never had a problem until the latest version, so maybe something in the code there. thanks for the help. Is there anything else you feel I should do? |
| [2017-06-13 17:36:24] |
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With the Study/Price Overlay study, make sure this Input is set to No: http://www.sierrachart.com/index.php?page=doc/StudyPriceOverlayStudy.php#FullSynchronizationOfSourceChartToDestination Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-06-13 21:55:33] |
| TekDiver609 - Posts: 20 |
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ok, Thanks |
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