Support Board
Date/Time: Wed, 15 Jan 2025 05:54:48 +0000
Performance audit
View Count: 820
[2017-06-08 14:09:06] |
User953894 - Posts: 58 |
I'm having some substantial slowdowns in my system performance. Do you guys offer a service to review my SC config to recommend changes/improvements?
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[2017-06-08 18:34:14] |
Sierra Chart Engineering - Posts: 104368 |
It would be best and easiest that you first look at help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Are you using the Spreadsheet study? Are you using any custom studies? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-06-08 19:48:15] |
User953894 - Posts: 58 |
I'm using both. I have a spreadsheet study, although it's more hanging around than actually being used. It was designed for spreadsheet trading but I've not used the auto-trading feature but left the spreadsheet study in place. I also have some custom studies. One is terrible and I'm looking to have it rewritten. It has a terrible time to load (which is visible with the new version). The other seems to work really well. It looks like the link you provide will give some excellent ideas. I see a dozen topics right off the bat that apply to my SC environment. Question: I notice the mention of the hardware configuration. I have a healthy i7 CPU with 16GB of memory. I've been wondering if increasing RAM will be beneficial. Can you give an opinion on that? Other than that, I'll look at the link you provided and look at the topics and make adjustments where obvious. If I still have substantial issues I'll reach out to you again. Thanks! |
[2017-06-08 21:03:13] |
Sierra Chart Engineering - Posts: 104368 |
Increasing the memory generally is a good idea. It may or may not make much difference.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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