Support Board
Date/Time: Tue, 14 Jan 2025 23:35:15 +0000
Datafeed payed but data are not real time
View Count: 616
| [2017-05-31 17:49:40] |
| Miro - Posts: 2 |
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Hello, i have made payment for Datafeed but since 26th May my data are not real-time but delayed. ES is real but INX, SPY, SPX, QQQ is not real time data. I don't accept that. I want Real data at time while payed. Regards Miroslav |
| [2017-05-31 19:04:11] |
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You need to activate the corresponding exchanges for those symbols. For cash indexes, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CashIndexes For SPY and QQQ, you need to activate US Equities exchange: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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