Support Board
Date/Time: Tue, 14 Jan 2025 23:02:25 +0000
I am connected to data but it is not updating?
View Count: 748
| [2017-05-26 14:35:11] |
| User791167 - Posts: 22 |
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Hi, I just recently purchased the basic Sierra Charts package and I am connected to data and am running [CV] contracts my charts will not update with incoming data. Any help here would be great! Thanks |
| [2017-05-26 14:45:41] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-26 14:59:14] |
| User791167 - Posts: 22 |
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I need data for the CME. I'm guessing real time data was not included in the basic package that I purchased at $24 a month? Thanks Date Time Of Last Edit: 2017-05-26 15:02:38
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| [2017-05-26 15:06:30] |
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This is not directly included in the service packages. For complete details, refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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