Support Board
Date/Time: Tue, 14 Jan 2025 23:37:39 +0000
Different Forex spreads between SierraChart and TradingStation on FXCM account
View Count: 1020
| [2017-05-26 09:52:07] |
| AlexPereira - Posts: 197 |
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Hi, I have a FXCM standard ( NDD ) account. I noticed that the spreads on SierraChart and the spreads on TradingStation ( readonly ) don't match. Before using SierraChart, spreads on forex are usually between 0.1 and 0.5 ( on EURUSD for example ). See attached image with the example of the first four forex pairs. I only noticed this now, because I use my other account ( LMAX ) for forex trading. Thanks ! |
Private File |
| [2017-05-26 16:56:40] |
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We need to ask FXCM about this. What is Global Settings >>Data/Trade Service Settings >> Service set to? And what is the Server set to in the list of settings below the Service setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-29 07:22:27] |
| AlexPereira - Posts: 197 |
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Hi, My Data/Trade Service Settings is set to : "FXCM Live Trading (Standard) - DTC" the server is : "FXCM LTD EURCFDREAL Server" Thanks |
| [2017-05-30 05:33:03] |
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This should be resolved in about 15 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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