Support Board
Date/Time: Tue, 14 Jan 2025 12:36:36 +0000
Poloniex May 16 23:38:00 cst
View Count: 1093
| [2017-05-17 04:40:14] |
| User733502 - Posts: 46 |
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Hi SC, It seems that sometime Poloniex data is delayed, like now at the time stamp in the email header, and sometimes its not delayed. Is that true or is it always delayed? Thank you John |
| [2017-05-17 04:43:07] |
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What is the relevancy of an email header? It has no relevancy and we would pay absolutely no attention to that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-17 04:45:20] |
| User733502 - Posts: 46 |
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ok at the current time 23:44:00 cst the Poloniex exchange data is delayrd. Is it always delayed or is there an issue? |
| [2017-05-17 04:54:32] |
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Delayed by how much? We would not expect any delay.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-17 04:58:58] |
| User733502 - Posts: 46 |
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about 1 hour go to poloniex.com |
| [2017-05-17 08:16:04] |
| vbmithr - Posts: 204 |
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Which symbol were you looking at?
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| [2017-05-17 08:18:53] |
| User733502 - Posts: 46 |
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BTC_ETH -PLNX which is priced as ETHBTC
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| [2017-05-17 08:23:03] |
| vbmithr - Posts: 204 |
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Thanks. I'm having a look at the logs. There should not be any delay. If there is a delay at some point, it means that there is an issue fetching data from Poloniex. It might be the time sometimes, I'll try to debug issues / improve reliability.
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| [2017-05-17 08:44:00] |
| User733502 - Posts: 46 |
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Thank you!
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| [2017-05-17 08:57:42] |
| vbmithr - Posts: 204 |
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I can see that it is indeed delayed as you said. I'm gonna try checking the reason.
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| [2017-05-17 09:31:51] |
| vbmithr - Posts: 204 |
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I just checked. The reason is that Poloniex send outdated data through their websocket feed. So there is absolutely nothing that we can do. Best, Date Time Of Last Edit: 2017-05-17 09:32:01
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| [2017-05-17 09:33:35] |
| User733502 - Posts: 46 |
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That's crazy Thanks for checking Does SC plan to offer data from GDax or Kraken for the ETHBTC pair? |
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