Support Board
Date/Time: Mon, 13 Jan 2025 19:51:24 +0000
Something is wrong with data
View Count: 651
| [2017-05-10 06:53:55] |
| GPST10 - Posts: 139 |
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When starting SC WAITING FOR DOWNLOAD HISTORICAL DATA is up for long long time and when done missing a lot of data, it takes minutes to load, updated to pre-release but no change. Anybody else has the problem, please confirm. UPDATE: The depth of market works ok but it is not drawing any chart and is still WAITING TO DOWNLOAD UP...across all markets UPDATE2: Just confirmed same problem with different machine and different connection. Date Time Of Last Edit: 2017-05-10 07:49:23
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| [2017-05-10 12:27:19] |
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This problem has been resolved. We are looking into the underlying issue. Follow the instructions here to re-download any missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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