Support Board
Date/Time: Mon, 13 Jan 2025 19:32:51 +0000
Setup for Delayed Streaming data but it doesn't stream
View Count: 627
[2017-05-08 19:37:49] |
Skip1 - Posts: 1 |
I am on a trial, I believe I am setup for streaming data, but it doesn't stream, (ten minute delay right?). If I delete and download data, I get it to the tick for ten minutes delayed, but it doesn't update after that. What do I need to do to fix this? Thanks |
[2017-05-08 22:49:40] |
Sierra Chart Engineering - Posts: 104368 |
The delayed data is not streaming. Only the real-time data is streaming and that is a separate cost or you need to use an external Data/Trading service for that real-time data. You just need to reconnect to the data feed to get the data to be up-to-date within 10 to 15 minutes: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: