Support Board
Date/Time: Mon, 13 Jan 2025 19:55:26 +0000
delay of the spreadsheet study
View Count: 688
| [2017-05-08 10:43:23] |
| user - Posts: 78 |
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hi there, I am using your platform to catch some real-time futures data, however I find there is around 15sec delay for the spreadsheet to display the new line, may you please support, thanks!! |
| [2017-05-08 12:07:25] |
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This is not clear for us. How do you come to this conclusion? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-09 02:22:39] |
| user - Posts: 78 |
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ok, now I test again, it's around 5-10sec delay. let me clarify. I am using 5min data, with aided by the built-in spreadsheet function. As you know there is a clock right on top of the title bar, normally if there is no delay, right at the moment 10:05:00, 11:45:00 (for example), it will display a new line. However it does not go in this way. Please kindly support. |
| [2017-05-09 02:59:21] |
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What actually you are referring to is a new chart bar and it does not make sense that it immediately occurs at the beginning of the chart bar timeframe. Refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails4.html#h4.10 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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