Support Board
Date/Time: Mon, 13 Jan 2025 18:16:58 +0000
SYMBOL IS UNKNOW CAC40 - and lag M1
View Count: 913
| [2017-05-04 14:43:13] |
| User522586 - Posts: 5 |
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hello when opening chart i got error "SYMBOL IS UNKNOWN - CLIC FOR SYMBOL INFORMATION" (orange box background), and the chart delayed, 1Minits chart are delay from 16H16(04h16 pm) to 16h38 (04h38 pm) only in "PILK7" (may17) EURONEXT "CAC40", one the same chartbook have stoxx50 ans Bund working well without delayed chart. Feed= CQG (fixed) i'm new with Sierra. thank you for any help. |
 Sierra error cac40+ cqg.png / V - Attached On 2017-05-04 14:35:14 UTC - Size: 7.72 KB - 267 views |
| [2017-05-04 16:33:26] |
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PILK7 is not the correct symbol. You can find the correct symbol for the CAC40 in File >> Find Symbol. Also refer to: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#MarketDataAuthorizationsForSymbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-04 16:50:16] |
| User522586 - Posts: 5 |
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my mistak, i miss the 1 the current symbol is: PILK17 (F.US.PILK17 | MARCH17 ) on F.US.PIL## | CAC40 - Euronext Futures (On files> Find Symbol) Date Time Of Last Edit: 2017-05-04 16:51:16
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| my symbol cac40.png / V - Attached On 2017-05-04 16:51:03 UTC - Size: 49.8 KB - 242 views time delayed.png / V - Attached On 2017-05-04 16:51:12 UTC - Size: 12.18 KB - 235 views |
| [2017-05-04 17:07:18] |
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Read this section here: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#MarketDataAuthorizationsForSymbols Contact your broker and have them activate that exchange for the symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-04 18:30:03] |
| User522586 - Posts: 5 |
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Working now, amp check ans reset the cac40 i dont know what append, thank you.
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