Support Board
Date/Time: Sun, 08 Sep 2024 01:44:11 +0000
Can't place orders through Optimus/Rithmic demo
View Count: 1574
[2017-05-04 08:18:15] |
User983773 - Posts: 2 |
I opened a demo account with Optimus Futures and tried to run an automated spreadsheet study. I'm connected to the Rithmic demo feed which came with the Optimus demo. Trade simulation mode is off and "Send Orders to Trade Service" is on. Yet when a signal appears, no order is placed. I can't place manual orders either. This is the trade log: Rithmic Trading | Received trade account information | 2017-05-04 09:51:27
Rithmic Trading | Requesting trade accounts from server. | 2017-05-04 09:51:31 Rithmic Trading | Received 1 accounts from service. | 2017-05-04 09:51:31 Rithmic Trading | Requesting historical order fills for all trade accounts. Number of days: 90 | 2017-05-04 09:51:31 Rithmic Trading | Received 0 order fills. Inserting the ones that do not exist. | 2017-05-04 09:51:32 Rithmic Trading | Requesting Trade Positions data. | 2017-05-04 09:51:36 Rithmic Trading | Received first Position report from DTC server. | 2017-05-04 09:51:37 Rithmic Trading | Received last Trade Position report from DTC server. Clearing nonexisting Trade Positions. | 2017-05-04 09:51:37 Rithmic Trading order update (Order reject). Info: No valid trade route. Internal Order ID: 605999. Service Order ID: (none). Symbol: FGBL0617-EUREX | 2017-05-04 09:51:49 * According to the log, Rithmic is rejecting the order. I'd like to forward test my spreadsheet system on demo first before I go live. How can I do that? |
[2017-05-04 11:08:19] |
User983773 - Posts: 2 |
I've already figured out that when I turn Trade simulation mode back on and "Send Orders to Trade Service" off, Sierra will place demo trades. So when Trade simulation mode is off and "Send Orders to Trade Service" is on and Sierra is connected to a live data feed, it'll place live trades, is this correct? I just want to be sure before going live. |
[2017-05-04 14:23:41] |
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Rithmic Trading order update (Order reject). Info: No valid trade route. Internal Order ID: 605999. Service Order ID: (none). Symbol: FGBL0617-EUREX | 2017-05-04 09:51:49 *
Contact your broker about the above message.So when Trade simulation mode is off and "Send Orders to Trade Service" is on and Sierra is connected to a live data feed, it'll place live trades, is this correct? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-04 14:24:02
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