Support Board
Date/Time: Mon, 13 Jan 2025 17:21:41 +0000
Sierra Chart is freezing up my entire cpu
View Count: 909
| [2017-05-03 20:19:48] |
| User968091 - Posts: 39 |
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Ever since Ive installed Sierra Chart at least once a day my computer freezes to the point where I cant do anything. Mouse doesnt work, doesnt respond to ctl/alt/del etc. I literally have to manually turn off my computer every time to restart it. On top of that, it takes Sierra Chart almost 5 min to load my charts once I open it. Please help.
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| [2017-05-03 20:39:22] |
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Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often The first step is to not use your existing Chartbooks. And start a new simple one. Also are using the Market Depth Historical Graph study? at least once a day my computer freezes to the point where I cant do anything.
This is going to be an issue with your entire system. Not with Sierra Chart. You may need to get a more capable computer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-03 20:43:05
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