Support Board
Date/Time: Sun, 08 Sep 2024 01:36:59 +0000
Sierra Chart is freezing up my entire cpu
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[2017-05-03 20:19:48] |
User968091 - Posts: 33 |
Ever since Ive installed Sierra Chart at least once a day my computer freezes to the point where I cant do anything. Mouse doesnt work, doesnt respond to ctl/alt/del etc. I literally have to manually turn off my computer every time to restart it. On top of that, it takes Sierra Chart almost 5 min to load my charts once I open it. Please help.
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[2017-05-03 20:39:22] |
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Refer to help topic 30: https://www.sierrachart.com/index.php?page=doc/helpdetails30.php The first step is to not use your existing Chartbooks. And start a new simple one. Also are using the Market Depth Historical Graph study? at least once a day my computer freezes to the point where I cant do anything.
This is going to be an issue with your entire system. Not with Sierra Chart. You may need to get a more capable computer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-03 20:43:05
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