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Date/Time: Mon, 13 Jan 2025 14:43:26 +0000



my TD Ameritrade data feed charts not updating..SC Version 1527

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[2017-05-01 16:04:43]
User71961 - Posts: 144
looking at intraday (30 min) charts of CME futures contracts...with TD Ameritrade as futures broker...my price charts are not updating

For example, ZNM7 and ESM7

if i disconnect and reconnect, prices will update for that moment, but then will not stream any NEW updates.

help?
[2017-05-01 16:18:31]
Sierra Chart Engineering - Posts: 104368
This is because the real-time data feed was canceled. Probably due to an insufficient Services Balance. Reactivate it here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-05-01 17:21:12]
User71961 - Posts: 144
my mistake...thanks
Date Time Of Last Edit: 2017-05-01 17:22:37

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