Support Board
Date/Time: Mon, 13 Jan 2025 14:43:26 +0000
my TD Ameritrade data feed charts not updating..SC Version 1527
View Count: 1454
[2017-05-01 16:04:43] |
User71961 - Posts: 144 |
looking at intraday (30 min) charts of CME futures contracts...with TD Ameritrade as futures broker...my price charts are not updating For example, ZNM7 and ESM7 if i disconnect and reconnect, prices will update for that moment, but then will not stream any NEW updates. help? |
[2017-05-01 16:18:31] |
Sierra Chart Engineering - Posts: 104368 |
This is because the real-time data feed was canceled. Probably due to an insufficient Services Balance. Reactivate it here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-05-01 17:21:12] |
User71961 - Posts: 144 |
my mistake...thanks
Date Time Of Last Edit: 2017-05-01 17:22:37
|
To post a message in this thread, you need to log in with your Sierra Chart account: