Support Board
Date/Time: Mon, 13 Jan 2025 18:45:06 +0000
BTC_ETH Poloniex
View Count: 2156
| [2017-05-01 15:47:02] |
| User733502 - Posts: 46 |
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Hi SC, Please check your historical data from the crypto currency exchange Poloniex specifically the BTC_ETH contract. I've used the right click on the chart "Delet and Download" but seems to be missing a lot of data. Thanks JS |
| [2017-05-03 05:33:08] |
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This could be. The gateway that Sierra Chart receives the data from is not developed by us and occasionally has problems. Properly patching the missing data is not very easy. Longer-term better integration to Poloniex will come. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-03 05:33:44
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| [2017-05-03 21:51:08] |
| User733502 - Posts: 46 |
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Thanks SC Engineering, In your opinion which crypto currency exchange has the best data to work with for ETH or ETHBTC? Appreciate the support! |
| [2017-05-04 18:18:49] |
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We apologize for the historical data problem with Poloniex. We are working on it today. Should be all done by the end of the day. In your opinion which crypto currency exchange has the best data to work with for ETH or ETHBTC? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-04 21:11:38] |
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We have patched the missing historical data for Poloniex. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If there is any other missing data, let us know the symbol and the Date-Time range. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-05 13:14:54] |
| User733502 - Posts: 46 |
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Hi SC Thank you for addressing this issue. There is a discrepancy between the Daily and Hourly data on Poloniex for USDT_ETH Hourly http://www.sierrachart.com/image.php?Image=1493989916303.png Daily http://www.sierrachart.com/image.php?Image=1493990006991.png Note the low on the Daily for today but this data does not show up on the hourly. Which one is correct? Thanks JS |
| [2017-05-05 17:05:17] |
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The Daily data at each chart bar is based on the time period from 0:00:00 to 23:59:59 UTC time. The very last bar also contains the current quote data. Refer to: http://www.sierrachart.com/index.php?page=doc/helpdetails12.html#h12.4 So the correct one will always be the Intraday chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-05 17:05:36
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