Support Board
Date/Time: Wed, 15 Jan 2025 17:44:32 +0000
Historical data for DOWT (dow jones transportation index)
View Count: 1502
[2017-04-30 07:38:45] |
AC96354 - Posts: 15 |
Hello! I use SC through AMP trading firm. i`d like to watch chart (1H) of historical data for DOWT (dow jones transportation index). I choosed DOWT from "indexes (real time)", but i get message on chart "Symbol is unknown, download failed". What problem? |
[2017-04-30 17:20:59] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-27 08:14:22] |
AC96354 - Posts: 15 |
I dont need real time DOWT. Just historical intraday. can i get it?
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[2017-08-28 04:14:51] |
Sierra Chart Engineering - Posts: 104368 |
Yes, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-28 18:10:16] |
AC96354 - Posts: 15 |
when i open "indexes" there is no DOWT. DOWT is only in "indexes (real time)", but it is not loaded.
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[2017-08-29 02:20:23] |
Sierra Chart Engineering - Posts: 104368 |
As the documentation says you do need to install another copy of Sierra Chart set to use the Sierra Chart Historical Data Service. Refer to: Sierra Chart Historical Data Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-29 16:07:32] |
AC96354 - Posts: 15 |
i tried. i installed second copy of SC. To connect ot data service (not to CQG i am using) i choosed from list data/trade service setting "SC Data - All Services" not enabled on package. so do i need to pay for it?
Date Time Of Last Edit: 2017-08-29 18:49:49
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[2017-08-29 20:01:10] |
Sierra Chart Engineering - Posts: 104368 |
We thought this was going to be the case. You are going to need a direct account. Follow the instructions here: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-08-30 15:07:12] |
AC96354 - Posts: 15 |
i tried my previous SC direct account (i used 4 years ago), the trial expired. so no service package is activated now. But i have opened account at Gain Capital/OEC. Can i use SC with no service package and watch DOWT through Gain Capital "Data/trade service settings" ? Date Time Of Last Edit: 2017-08-30 15:08:34
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[2017-08-30 18:51:08] |
AC96354 - Posts: 15 |
I got trial SC. Connect to Gain Capital using "Data/trade service settings". But still it is the same: "indexes" there is no DOWT. DOWT is only in "indexes (real time)", but it is not loaded. I loaded DOWT from SC direct login, but it is limited to february of 2017. I cant download more historical data. How can i download more historical data (back to 2009) for DOWT? |
[2017-08-30 19:42:03] |
Sierra Chart Engineering - Posts: 104368 |
You need to use the service in Sierra Chart named SC Data-All Services. And to get more data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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