Support Board
Date/Time: Mon, 13 Jan 2025 11:59:31 +0000
2nd Real time data Connection
View Count: 688
| [2017-04-26 18:15:03] |
| JamesP - Posts: 89 |
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Hello, I just activated a second real time data connection. My first connection is using sierra's real time feed and IB for my live account. For the second connection I just want to connect to sierra's real time feed to trade a sim account. I have checked "allow support for real time feed", have paid and signed documents but when I connect to the feed I'm seeing symbol unknown even though I am using the correct symbol ESM17 and the chart isn't updating properly. Can I just connect to Sierra's feed and not my broker and still get real time data to trade a sim account? Date Time Of Last Edit: 2017-04-26 18:22:11
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| [2017-04-26 18:32:09] |
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In the case of CME symbols, you need to connect the instance of Sierra Chart you are using with the second data feed connection, once a month to your live Interactive Brokers account to authorize the data. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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