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Direct MessagesDate/Time: Fri, 18 Oct 2024 03:55:42 +0000
I only load the contracts on one side of the Footprint.
View Count: 631
| [2017-04-25 14:12:52] |
| User160660 - Posts: 1 |
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When the footprint is loaded, it only does so in the ask or the bid, and only when I refresh data, I see the footprint correctly.
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| [2017-04-25 16:37:04] |
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This is going to be due to a bid and ask prices problem from Gain Capital. The first step is to re-download the data following the instructions in help topic 2.1.2: http://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 The next step is to use the Sierra Chart Exchange Data Feed instead of the Gain Capital data feed: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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