Support Board
Date/Time: Mon, 13 Jan 2025 07:31:14 +0000
not getting ES historical data
View Count: 912
| [2017-04-20 17:46:44] |
| User281245 - Posts: 7 |
|
I only get Daily bar charts if in chart settings I indicate Intraday Chart but Weekly which pulls historical data doesn't pull Any data
|
| [2017-04-20 18:07:41] |
| |
|
Refer to help topic 6: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data If you still need help we will need to see an image of the chart. Provide an image of the chart, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-20 18:08:00
|
| [2017-04-20 18:30:26] |
| User281245 - Posts: 7 |
|
I can not upload a chart And i am posting the log Uploaded an image to the server. Request ID: 3 | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Connected. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Error while sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-04-20 14:22:10 * HTTP connection to www.sierrachart.com:80 (36) | Delayed close. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Ignored Send call based on current state. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Ignored Send call based on current state. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Ignored Send call based on current state. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Ignored Write event based on current socket state. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-04-20 14:22:10 HTTP connection to www.sierrachart.com:80 (36) | Shutdown and closed. | 2017-04-20 14:22:10 Failed to upload the image due to a HTTP error. Request ID: 3. | 2017-04-20 14:22:10 * HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2017-04-20 14:22:10 Uploaded an image to the server. Request ID: 4 | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Connected. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Error while sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-04-20 14:28:20 * HTTP connection to www.sierrachart.com:80 (40) | Delayed close. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Ignored Send call based on current state. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Ignored Send call based on current state. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Ignored Send call based on current state. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Ignored Write event based on current socket state. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-04-20 14:28:20 HTTP connection to www.sierrachart.com:80 (40) | Shutdown and closed. | 2017-04-20 14:28:20 Failed to upload the image due to a HTTP error. Request ID: 4. | 2017-04-20 14:28:20 * HTTP connection to www.sierrachart.com:80 (0) | Ignoring delayed close due to socket state. | 2017-04-20 14:28:20 |
| [2017-04-20 18:59:32] |
| |
|
OK we see what the problem is. The first thing we want you to do is to update to the current version following the instructions here: Software Download: Fast Update See if that resolves the problem. If not, then a firewall your system is probably blocking HTTP connections. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-20 19:00:00
|
| [2017-04-20 19:36:36] |
| User281245 - Posts: 7 |
|
http://www.sierrachart.com/image.php?Image=149271696688.png
|
| [2017-04-20 19:36:57] |
| User281245 - Posts: 7 |
|
missing 2016 data
|
| [2017-04-20 21:48:35] |
| |
|
You need to follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: