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Date/Time: Mon, 13 Jan 2025 07:36:36 +0000



Custom study impracticable

View Count: 712

[2017-04-15 10:26:42]
User573855 - Posts: 10
Hello,

time to time I can not see custom study in my charts. If I try to apply that concrete custom study in new chart it is impracticable. In the times when I can not see my custom studies Sierra allways opens after login Message Log window without any text.

When the problem has began I had tried to apply the custom study at New Instance. Even here, however, these studies can not show. Moreover after opening of New Instance I can not to close the original instance.

A Question in this case I'd already recorded on your board, but I did not get any response from you.

Thanks for your help in advance
Antonin
[2017-04-15 13:51:49]
Sierra Chart Engineering - Posts: 104368
We cannot really say what the problem is with your custom study because we do not know anything about it.

However, everything else you mentioned is very unusual. Does not make any sense why you would have such problems like these:
Message Log window without any text.

Moreover after opening of New Instance I can not to close the original instance.

Check the color settings for Text Windows:
https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#SettingTheBackgroundColorAndTextColorForTextOnlyWindows


A Question in this case I'd already recorded on your board, but I did not get any response from you.
Provide a link to this support request that you posted previously. It might have been because you marked it as a User Discussion like this thread which will not receive a response from us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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