Support Board
Date/Time: Mon, 13 Jan 2025 07:28:27 +0000
charts disapear
View Count: 748
| [2017-04-14 12:46:47] |
| User15185 - Posts: 7 |
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hi,i opened my SC today and allmost all chart from one chartbook disapear,zhey just not there,don't know why neither what hapened.there was some trouble with closing SC yesterday,thats actually appear since i downloaded latest version of SC. all the other chartbooks are with no changes. how to put the lost charts back? |
| [2017-04-15 13:44:26] |
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This may have been because of a recent problem in a version that you may be running with saving of chart drawings. We do apologize for that and we apologize for the delay with the response. We want you to update to the current version following the instructions here: Software Download: Fast Update After that follow the instructions here to use a backup Chartbook: Chartbooks (Workspaces): Accessing a Backup Chartbook File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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