Support Board
Date/Time: Mon, 13 Jan 2025 06:21:05 +0000
New Instance not connecting
View Count: 747
| [2017-04-10 13:10:13] |
| User301798 - Posts: 9 |
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I'm having trouble creating a New Instance of SC on the same computer for use in a multi monitor application. Pretty sure its just a server setting issue but I've spent a long time messing with it. Can someone tell me whats wrong here? Reading Internal Order ID file. | 2017-04-10 09:05:43 Reading Trade Orders file. | 2017-04-10 09:05:43 Reading Trade Positions file. | 2017-04-10 09:05:43 Software version: 1536 | 2017-04-10 09:05:43 Uses New Spreadsheets | 2017-04-10 09:05:43 Usage end date: 2017-04-23 | 2017-04-10 09:05:43 Enabled for: Advanced Features. | 2017-04-10 09:05:43 Enabled for: Advanced Features 2. | 2017-04-10 09:05:43 Enabled for: Sierra Chart Historical Data Service. | 2017-04-10 09:05:43 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-04-10 09:05:43 Enabled for: INDEXES_DATA_BARCHART | 2017-04-10 09:05:43 Enabled for: CME, Globex only (For users without a trading account) | 2017-04-10 09:05:43 Enabled for: NYMEX, For professionals and users without a trading account | 2017-04-10 09:05:43 Enabled for: S&P Indices | 2017-04-10 09:05:43 Enabled for: Dow Jones Indices (Professional) | 2017-04-10 09:05:43 Enabled for: CBOE Indices | 2017-04-10 09:05:43 Enabled for: CME, Globex only (For users without a trading account) - S&P Indices | 2017-04-10 09:05:43 Received 1 data feed usernames. | 2017-04-10 09:05:43 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-10 09:05:43 Current selected Data/Trading service: DTC - Sub Instance | 2017-04-10 09:05:43 Chart Update Interval: 500 | 2017-04-10 09:05:43 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-10 09:05:43 2017-04-10 09:05:46 Local computer time | 2017-04-10 09:05:43 2017-04-10 13:05:46 Local computer time in UTC | 2017-04-10 09:05:43 2017-04-10 09:05:46 Local computer time in SC Time Zone | 2017-04-10 09:05:43 2017-04-10 13:05:44 Server time in UTC | 2017-04-10 09:05:43 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-04-10 09:05:43 Program path: C:\SierraChart\SierraChartInstance_2\ | 2017-04-10 09:05:43 Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ | 2017-04-10 09:05:43 OS Version Number: 6.2 | 2017-04-10 09:05:43 Locale Setting: C | 2017-04-10 09:05:43 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 1099 | 2017-04-10 09:05:51 DTC Client (3) | Creating socket. | 2017-04-10 09:05:51 DTC Client (3) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-04-10 09:05:52 * DTC Client (3) | Initiating close of socket by core. | 2017-04-10 09:05:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 09:05:52 DTC Client (3) | Closed. | 2017-04-10 09:05:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 09:05:52 DTC - Sub Instance | Disconnected. | 2017-04-10 09:05:52 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 09:05:52 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 1099 | 2017-04-10 09:05:55 DTC Client (4) | Creating socket. | 2017-04-10 09:05:55 DTC Client (4) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-04-10 09:05:57 * DTC Client (4) | Initiating close of socket by core. | 2017-04-10 09:05:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 09:05:57 DTC Client (4) | Closed. | 2017-04-10 09:05:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 09:05:57 DTC - Sub Instance | Disconnected. | 2017-04-10 09:05:57 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 09:05:57 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 1099 | 2017-04-10 09:06:00 DTC Client (5) | Creating socket. | 2017-04-10 09:06:00 DTC Client (5) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2017-04-10 09:06:01 * DTC Client (5) | Initiating close of socket by core. | 2017-04-10 09:06:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-10 09:06:01 DTC Client (5) | Closed. | 2017-04-10 09:06:01 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-10 09:06:01 DTC - Sub Instance | Disconnected. | 2017-04-10 09:06:01 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-10 09:06:01 |
| [2017-04-10 16:45:28] |
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Exit from this additional instance. Go to the main instance of Sierra Chart and select Global Settings >> Data/Trade Service Settings >>SC Server Settings. Change the Listening Port to 11094. Do not use the port number you currently are. Also change the Historical Data Port to 11095. You do not have to use these exact numbers but do not use 1109 that you currently are. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-10 17:53:47] |
| User301798 - Posts: 9 |
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Great- connected now. 1 More question- My intra day data only appears to go as far back as to when I created the New Instance... Is something else not set to download the data needed to create a chart?
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| [2017-04-10 17:56:49] |
| User301798 - Posts: 9 |
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Ignore my last post- It just took a while to gather the data- It's perfect no. Thank you!
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