Support Board
Date/Time: Mon, 13 Jan 2025 05:20:29 +0000
Multiple Instances
View Count: 1721
| [2017-04-08 21:12:59] |
| User713273 - Posts: 409 |
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I recently have opened 3 additional linked interactive brokers accounts with separate log-ins. I'm having an issue linking the SC/IB accounts. Find below transcript. Also attached screenshot. Interactive Brokers | Connecting to the server 127.0.0.1. Port 7495 | 2017-04-08 14:00:16 DTC Client (81) | Creating socket. | 2017-04-08 14:00:16 Interactive Brokers | Connected to server. | 2017-04-08 14:00:16 Interactive Brokers | Starting socket receive thread. | 2017-04-08 14:00:16 Interactive Brokers | Sending Encoding Request to server | 2017-04-08 14:00:16 DTC Client (81) | Socket gracefully closed by remote side. | 2017-04-08 14:00:16 DTC Client (81) | Received socket Close event | 2017-04-08 14:00:16 DTC Client (81) | Initiating close of socket by core. | 2017-04-08 14:00:16 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-08 14:00:16 DTC Client (81) | Shutdown error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2017-04-08 14:00:16 * DTC Client (81) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-08 14:00:16 DTC Client (81) | Closed. | 2017-04-08 14:00:16 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-08 14:00:16 Interactive Brokers | Disconnected. | 2017-04-08 14:00:16 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-08 14:00:16 Do I need additional SC data feeds for each SC instance ran on a separate IB account? What is the maximum instances used for 1 SC account and are there discounts when using multiple SC data feeds and SC accounts? |
Private File |
| [2017-04-08 22:14:30] |
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You can use as many Sierra Chart instances on the same computer as you want. The problem is you cannot use File >> New Instance. You need to install completely independent copies of Sierra Chart following the instructions here: Using Multiple Data and Trading Services at the Same Time And the Service in Sierra Chart needs to be set to use Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-10 00:10:32] |
| User713273 - Posts: 409 |
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Do I need to enable DTC Protocol Server for each new instance created along w/ listening port and historical port?
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| [2017-04-10 00:38:24] |
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No.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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