Support Board
Date/Time: Mon, 13 Jan 2025 05:34:23 +0000
historical intraday data
View Count: 1745
| [2017-04-04 08:55:58] |
| user - Posts: 78 |
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Hi, I want to do back testing for HSF (Hong Kong index futures), and I will use 5 min data for last 20 years. Before I subscribe for the real time data feed, I just want the historical data. How can I do that by the lowest cost? Thanks! |
| [2017-04-04 09:09:25] |
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If you just need historical data, this is included with the Standard Sierra Chart service package. Refer to: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-05 00:22:32] |
| user - Posts: 78 |
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actually i just want the data of hong kong index futures. however i cant find hkfe inside the "included markets" in the historical data service package. does it mean there is no ways to download my data? many thanks! |
| [2017-04-05 01:01:39] |
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The exchange was not listed but we have added it now. The symbols are in File >> Find Symbol >> Futures-Indices. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-05 04:05:56] |
| user - Posts: 78 |
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okay great then what is the cost? is it a one time fee or monthly subscribtion? |
| [2017-04-05 04:51:44] |
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The cost is the Standard Sierra Chart Service Package for 24 USD per month. Refer to: Description of Service Packages and Pricing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-05 05:27:16] |
| user - Posts: 78 |
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thanks for support! i saw this: "If you are not using the Sierra Chart Real-Time and Historical Exchange Data Feed, the limitation for the number of Historical Daily data requests per day based on service package are as follows. Trial accounts: 200, Package 3 (Standard): 1000, Package 5 (Advanced): 2000" so i want to know is there any request limitation for historical intraday data. And how many years of data (symbol: HS) can be obtained with this package. (one thing to mention is this future was expired every month.) |
| [2017-04-05 05:32:48] |
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No limitations on historical Intraday data. We will have to check but we think it goes back to about 2013. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-05 05:39:40] |
| user - Posts: 78 |
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good can i pay the bill by master card?
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| [2017-04-05 06:42:03] |
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Yes. Refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-05 07:39:03] |
| user - Posts: 78 |
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okay i have paid for 1 month. then where can i download the historical intraday data? i entered the program and clicked "find symbol", then search for "hsi", i still cannot find the old data beyond December2016. please kindly support. thanks! |
| [2017-04-05 10:22:14] |
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The symbols are in File >> Find Symbol >> Futures-Indices. The symbol begins with HS. You will also want to use the Continuous Futures Contract feature: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-06 15:21:00] |
| user - Posts: 78 |
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hi, hangseng index futures (sysmbol: HS) have historical data back to 2013. However for mini hangseng index futures (symbol: HI) only have data back to 2016 Aug even I use continuous futures. Is there any methods so that I can get the historical intraday data for HI back to 2013 (just same as HS)? |
| [2017-04-06 17:19:52] |
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The HI contract has limited historical data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-07 00:38:13] |
| user - Posts: 78 |
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i really need the data, xan i update the package or pay extra money to get it?
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| [2017-04-07 02:25:14] |
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This is not data that we have or would be adding because there is quite a lot of work involved in this. It was a lot of work to add the Intraday history for the HSI. The Hong Kong futures exchange does offer this historical data themselves but we are not sure it is in a format which can be directly read by Sierra Chart. Refer to: https://www.hkex.com.hk/eng/ods/historicalData.aspx If what we are currently offering is not going to work for you, just let us know if you would like a refund for the unused usage time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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