Support Board
Date/Time: Mon, 13 Jan 2025 02:10:07 +0000
Chart not updating
View Count: 628
| [2017-03-27 11:18:10] |
| User14683 - Posts: 34 |
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I have followed your advice "Using Sierra Chart Historical and Real-time Forex Data and Trade through Interactive Brokers Account", but now my chart is not reflecting the current price as it ticks in the Y-axis - please see screenshot The current price is ticking in the Y-axis, but the current bar is not being updated and is staying static. |
G15.png| [2017-03-27 11:55:37] |
| User14683 - Posts: 34 |
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I did restart, and it ticked for a short while and then froze again.
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| [2017-03-27 18:11:35] |
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We need to test this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-28 06:00:32] |
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This problem is now resolved. Update to the latest prerelease following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-28 11:06:00] |
| User14683 - Posts: 34 |
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I have updated my SC from 1366 to Pre-release 1531, but the bar is still not updating, while the price is updating in the Y-axis - see screenshot.
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| [2017-03-28 16:09:17] |
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The pre-release is version 1535. You need to use Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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