Support Board
Date/Time: Mon, 13 Jan 2025 08:56:20 +0000
Bug? Charts Cross pointer and DM object dates do not match. The difference is one day.
View Count: 894
| [2017-03-25 22:55:45] |
| b3cker - Posts: 34 |
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In the future bars range, Cross pointer and DM object dates do not match. The difference is one day.
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| [2017-03-25 23:24:15] |
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We do not understand this. We do not know what is meant by "future bars range" or DM. In any case there definitely is no bug with the Chart Values Tool. Whatever you are seeing must be normal and has a proper explanation. That we can 100 percent assure you of. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-25 23:29:21
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| [2017-03-25 23:47:58] |
| b3cker - Posts: 34 |
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1. place cursor to the right of the last bar 2. put DM object in same place to the right of the last bar Compare cursor date and DM date. The dates are different! The difference is one day. Date Time Of Last Edit: 2017-03-25 23:48:54
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| [2017-03-26 00:17:34] |
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Provide a chart image of this. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-22 12:11:56] |
| b3cker - Posts: 34 |
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Hello, I was not able to get screenshot using SC instructions and get 'active cursor' and DM label in focus. I was able to make windows screenshot. I am attaching it to the email. This is a bug and I have a prove. Please make an exception and review the attached screenshot. Regards Gary Becker |
error.png| [2017-04-22 23:38:00] |
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We see the reason for the problem and we now have this fixed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-23 23:36:29] |
| ertrader - Posts: 681 |
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Mr. Becker, can you please contact me at rtgriggs@gmail.com? I am interested in hurst.
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