Support Board
Date/Time: Mon, 13 Jan 2025 03:01:28 +0000
ETHUSD BTCUSD - BITFINEX BAD DATA
View Count: 1456
| [2017-03-22 16:37:35] |
| User733502 - Posts: 46 |
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Hi SC, Please check your intra day data for ETHUSD and BTCUSD on BITFINEX Seems to be duplicating. Thanks John |
| [2017-03-22 18:14:10] |
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This is the result of out of order timestamps which is originating from the original data feed itself. You just need to re-download the data on your side. Easiest thing to do is to go to the chart and select Edit >>Delete All and Data Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-22 18:14:46
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| [2017-03-22 18:47:48] |
| User733502 - Posts: 46 |
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Thank You!
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| [2017-03-27 15:21:25] |
| mountainwolf - Posts: 37 |
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This hasn't been resolved. Either i'm the only one else seeing this (except for the OP) or no one cares about anything anymore. http://www.sierrachart.com/image.php?Image=1490628055283.png That does help for approx 5 min. > Edit >>Delete All and Data Download. |
| [2017-03-27 17:24:45] |
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We will test this. We did implement a solution about a week ago.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-27 17:40:14] |
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We do see the problem. Just give us about 2 hours to resolve.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-27 18:50:51] |
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We have the problem resolved. We are releasing an update in 10 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-27 19:36:49] |
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The out of sequence data problem for BITFINEX has been resolved and all of the historical data has now been cleaned. Re-download the data in the charts with Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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