Support Board
Date/Time: Sun, 12 Jan 2025 23:29:08 +0000
Alert;
View Count: 701
| [2017-03-20 18:44:05] |
| User22591 - Posts: 133 |
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You did not answer my earlier. I am trying to get alert to my phone. The alert manager suggested I should contact you. You have control. What needs top be done for me to gets alerts to my phone?
Date Time Of Last Edit: 2017-03-20 21:39:23
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| [2017-03-20 22:11:12] |
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We did answer the question. What is the email address the alert is going to? Just tell us what is after the @. And this is something that we do not have control over once the message has been sent. In most cases we cannot solve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-21 04:14:28] |
| User22591 - Posts: 133 |
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The email address: (Email address removed) Thanks for responding' Date Time Of Last Edit: 2017-03-21 08:51:26
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| [2017-03-21 04:51:04] |
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That email needs to be linked to your Sierra Chart account and verified. This can be done here: https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification The reason for this is that this particular email address has been opted out from Sierra Chart Email Alerts. Sierra Chart Support |
| [2017-03-23 03:53:56] |
| User22591 - Posts: 133 |
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The email that I want to verify to receive ALERTS is not the current email that is associated with Sierra Charts. The email that I want to receive alerts through is a gmail.com that's on my cell phone. How do I accomplish this? Do I replace the current e-mail address with the gmail or can it be added? Winston |
| [2017-03-23 05:00:54] |
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Update the email address here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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